Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Aug 24, 2016
Recommend
CEO approval
Business Outlook

Pros

- Surrounded by happy and motivated individuals - Management is very well organized and wants to see you succeed - Great workplace environment with the ability to have a life outside of the office - Great office location and facilities

Cons

- Growing pains to start with getting the proper equipment and technology on time - Not currently offering 401 k match.

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Docusign Response
9y
Thanks for taking the time to write a review. Good to hear you like the people and managers you are working with. Sorry to hear that you didn't have the equipment you needed when you started. We are always looking at ways to onboard employees more quickly. If you are comfortable, please serve up your ideas to me (Ann Poletti) or Jessica Gomez-Sultan (who is very involved with onboarding/Day 1). We need to fix that.
3.0
Apr 19, 2016

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great product. Great team members. Many happy customers that are very invested in the success of the implementation.

Cons

Product group disconnected with customers. Account Managers manage too many accounts. Senior management is so focused on growth that they do not realize a storm is brewing.

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Docusign Response
10y
Thank you for writing a review. Product and Engineering now report to Brad Brooks who is very customer focused and is keen to smooth out any disconnects if and where they exist. Be sure to bubble up any opportunities you see to him directly. He is all ears.
5.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Team is working together to build a company to last. Customers love what we do and it feels great to assist them in changing their businesses. Very exciting to be part of the team now as we continue to grow our organization with some of the best talent in the world

Cons

The company is growing fast and it wasn't that long ago we were a small company. We are still developing the processes we need to scale the company while we ensure our customers are being successful. The work-life balance is a challenge - but as we grow it seems less taxing

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Docusign Response
10y
Thank you for your thoughts!
Viewing 526 - 528 of 3,634 Reviews

Glassdoor has 4,178 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.