Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

There aren't any Pros worthy of a mention

Cons

Social ignorance is rewarded over broad intelligence

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Docusign Response
5y
Admittedly this was a more difficult review to read. But thank you for the feedback. We will share your review with the head of HR and also the head of Diversity & Inclusion.
2.0
Mar 24, 2021

Needs work & management diversity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great comp packages - Great benefits, fully paid medical/dental/vision, wellness, commuter, the works. - C-level leadership has good vision and promotes a good set of values - Company has been supportive during covid-19 with extra benefits and stipends.

Cons

- No diversity in upper management, it’s glaring. - Your experience will be largely dependent on the leadership competence of middle managers who are VERY variable. Mine was a sexist and a micromanager, others are great. - Your job may be misrepresented to you. My recruiter did an amazing job selling me on DocuSign, so much so that it was definitely oversold. The responsibilities of my role were completely over-stated and over-leveled. - Teams are averse to change, innovation, having a strategy, looking at data, or anything that resembles coherent planning. They make decisions based on what they “feel” will work.

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Docusign Response
5y
Thank you for the feedback though admittedly this was a more difficult review to read. We are sorry to hear about your experience. While we have diversity on the Board and Executive Staff, we know we have work to do at middle and senior management levels in many areas. We have made progress but can certainly do more. We are also sorry to hear you experienced sexism as nobody should face that. There is no place for it at DocuSign, and it’s against our values and our code of conduct. We have training in place. However, the learnings do not always get understood or integrated as quickly by everybody in the same way. If you are comfortable doing so, please email Joan Burke. She’d like to hear more.
3.0
Sep 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Speaking only for engineering: the compensation, time off, and parental leave are generous. People work between 30-40 hours a week on a lot of dev teams. The product itself is useful, automates drudge work, and is good for the environment, so it's something I'm proud to be helping deliver. We're also very proud of our sites' security and uptime.

Cons

Speaking only for engineering: the organization is under-invested in tooling (prefers to re-invent the wheel badly than bother learning how to use industry standard open source tools). Doing the simplest programming tasks turns into days-long misadventures due to no serious will to pay down tech debt and lack of docs. We have slow release cycles like an old company. "Tenured" engineers tend to have a bunker mentality and hate other engineering teams the farther removed they are from them. People generally feel too far behind to put any serious effort into helping their teammates (varies by team). Companies acquired by DocuSign are often not gracefully integrated in engineering processes, and are often asked to adopt inferior practices to their own. Some people in operations work 50-80 hour weeks and work in a toxic atmosphere. People talk about diversity a lot but mostly hire white and Asian dudes. Women in engineering generally don't like working here.

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Docusign Response
5y
Thank you for sharing your detailed thoughts. We will share your review with Tom Casey to make sure he sees your feedback.
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Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.