Needs work & management diversity - Anonymous employee Docusign Employee Review

2.0
Mar 24, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great comp packages - Great benefits, fully paid medical/dental/vision, wellness, commuter, the works. - C-level leadership has good vision and promotes a good set of values - Company has been supportive during covid-19 with extra benefits and stipends.

Cons

- No diversity in upper management, it’s glaring. - Your experience will be largely dependent on the leadership competence of middle managers who are VERY variable. Mine was a sexist and a micromanager, others are great. - Your job may be misrepresented to you. My recruiter did an amazing job selling me on DocuSign, so much so that it was definitely oversold. The responsibilities of my role were completely over-stated and over-leveled. - Teams are averse to change, innovation, having a strategy, looking at data, or anything that resembles coherent planning. They make decisions based on what they “feel” will work.

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Docusign Response
5y
Thank you for the feedback though admittedly this was a more difficult review to read. We are sorry to hear about your experience. While we have diversity on the Board and Executive Staff, we know we have work to do at middle and senior management levels in many areas. We have made progress but can certainly do more. We are also sorry to hear you experienced sexism as nobody should face that. There is no place for it at DocuSign, and it’s against our values and our code of conduct. We have training in place. However, the learnings do not always get understood or integrated as quickly by everybody in the same way. If you are comfortable doing so, please email Joan Burke. She’d like to hear more.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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