Docusign reviews

3.6

61% would recommend to a friend

(3,630 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 2, 2021
Recommend
CEO approval
Business Outlook

Pros

RSUs and Health benefits were great but the pros basically end there... Dan Springer and C-level execs are actually really great people but are so high level I doubt they actually know what is going on at the individual office level...

Cons

I'll keep it short.. No room for growth in sales, unless you are already established - I wouldn't recommend DocuSign to anyone in a junior or entry level position. Managers get hired exponentially so you won't have the same manager for more than a year. There is little to no promotions happening within the sales org for actual reps. Management loves hiring outside hires versus internal hires. An age old problem that typically tanks retention. Toxic culture - If you're a "yes man" you will thrive here. You are expected to put your head down and not question anything being told to you, typical call center or recruiting firm behavior. Metrics are absurd and you were expected to do more even through the days of COVID with very little to work with. Additionally, DocuSign's sales org is an extremely siloed environment that has caused a hierarchical sales org which in turn, has manifested a "bro-y" culture. They rely heavily on external referrals so they keep hiring the same persona. In short, lack of diversity in some offices. Outdated technology- One would think that coming to DocuSign means you will be well equipped with new technology. Nope, you are given a windows computer even if you have only worked off of Mac computers. Nicer apple products are only given to management; hence, the hierarchical environment. When we were actually in office, everything was pretty old from the building, to the desks, chairs, desktops etc. Truly was surprising because its well, DocuSign?!

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Docusign Response
5y
Thank you for sharing your thoughts. We have shared this review with the Chief Revenue Officer. Best of luck in your next adventure.
5.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

DocuSign is fast, innovative and making an impact and I feel that each and every day I get to build something new that will outlast me and add value not just to tech but to the future workforce. I have worked in many industries and functional areas and have never had such a positive overall career experience. I joined DocuSign a mere six months prior to Covid and for another organization, this could have spelled disaster, however, at DocuSign...the need to partner, to build, to run fast, well that only led to deeper connections (friendships) and my awe at how a tech company could be at once humane and on point for product delivery and customer success. I know I work here so it may feel cliche, but I am also a fan.

Cons

Growing pains can create bumps, but also opportunities if you are so inclined. YOU need to decide who YOU are and what YOU want. DocuSign is pretty clear on who we are endeavoring to be.

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Docusign Response
5y
What a great review and love the points about building something that will outlast you and is of value to the future workforce. Yes there are growing pains but for me it's better than the alternative and it leads to opportunities for sure. What tools do you think we should invest in? Please make sure you are serving up those ideas.
1.0
Mar 11, 2021

Disappointing welfare

Recommend
CEO approval
Business Outlook

Pros

DocuSign do care for employees safety.

Cons

- although the company saved a lot of money (in flight and infra costs) it doesn't shown on the employees. the company has decided to cancel our automatic benefit of subsidizing our internet and cellphone costs. now we need to pay of our own pocket and prove it to Docusign with invoices just to get a refund. that's a joke! - offices are close during the pandemic and everyone is working from home. in my office, the office manager tried to do some remote activity or to do something to cheer the employees. but management had blocked it in budget excuses. - Local HR always threatening people with layoffs. and instead of doing activities for everyone, she's asking other employees to do her job. - Our local HR hiring only white men and women.

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Docusign Response
5y
Thank you for sharing your thoughts.
Viewing 358 - 360 of 3,630 Reviews

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