Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jun 10, 2016
Recommend
CEO approval
Business Outlook

Pros

First for me is that I BELIEVE in what we do, which makes so much easier to go the extra mile - our product helps our customers transact anywhere, anytime, on any device, securely. It's transformational and we're saving them millions along the way. That's powerful. We have amazing leadership. Extremely experienced people that are taking this company to new heights. The company is growing and there's a feeling of excitement - we're creating a category and racing to claim global leadership in the space. which also means there's a ton of growth ahead an an opportunity to grow with the company. People here are smart and excited to come to work and crush it. which makes for a great environment. It's a very collaborative environment and I feel I can speak my mind and will be taken seriously. Our product is both consumer facing and enterprise facing, so you get to learn both sides of this business, which is great. We're still private. That means some upside as well as more flexibility in how we go to market.

Cons

While we're still private, we're not really a "startup" anymore. The company is growing at a rapid pace and we just crossed the 2,000 employee mark. That means we have some pains as we look to bring structure without loosing nimbleness. One area that needs to catch up with our growth is Development. I work in a pretty unique part of the company, so can only speak from my own experience, but I feel the company needs to do a better job at making the career path clear, and offer training to help people be ready for their next step in their career in the company.

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Docusign Response
10y
Wow. Thanks for writing this very thoughtful review. All points well taken. And yes, the HR Business Partners team is working on next steps in development -- both personal development and training and career path development. Stay tuned. Did you watch Kim Malone Scott's Radical Candor presentation?
5.0
Jun 1, 2016

At DocuSign we know that - “the little things matter”.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DocuSign is an amazing company to work for, great product with huge further growth potential. The company has a strategic vision and growing its strategic partners globally. DocuSign recognize the value that diversity brings to its product, operations and people. DocuSign are very supportive of career goals and aspirations. We all work together and enjoy our team successes :>)

Cons

DocuSign is a dynamic fast paced organization which may be less attractive to those who have worked in mature static cultural environments, however that been said for those who want to change working environment and up for a challenge DocuSign is ideal to revamp your career.

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Docusign Response
9y
Thank you so much for writing this detailed review. Sorry it has taken us so long to respond. Great point about walking the halls and taking personal time with the staff. We will bubble that up. Hope you do too!
5.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

The management at DocuSign actually listens to their team. Not only that, but managemenr at various levels (manager, director, VP) interact with the team regularly. They're open to our ideas, suggestions, and concerns. Our teammates are an amazing group of people. Each person adds their own flavor and we each care deeply about the success of one another. Yes, you are in charge of your own quota, but everyone wants to see you get there too. The company has invested SIGNIFICANTLY into our growth as sellers. As someone near the very beginning of my career, being invested in ways other than monetary (believe me, that happens too) was hugely important. I wanted to be taught good habits early, so 10 years down the line I don't have to spend time fixing bad habits. DocuSign was the best decision I made for that. I'm mentored by individuals in house and hired 3rd parties. My account executive helps me to learn, besides management, and in conjunction with my peers. I'm learning 'sales' from a number of angles, styles, and personalities and I couldn't be happier.

Cons

Our team is exploding. That's a great thing! But it also can make it hard on new members because it can be challenging to understand where and who your resources are. The 'veterans' help as much as possible, but many of us have only been around 6-9 months longer than the new hires so we also have a lot we're still learning. The company is exploding - also a great thing! People are moving up quickly and often! But, with that growth, our company and team have to adjust to help keep this big ship movin' in the right direction and sometimes that adjustment is challenging initially.

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Docusign Response
10y
Thank you for sharing such detailed thoughts. We appreciate it. Neil H., Scott B, and John H. are focusing on building sales development tools and training to make sure you get the support you need. Thx again!
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Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.