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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

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      4.1

      80% would recommend to a friend

      (7,584 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Aug 23, 2013

      Bad experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Center of Berlin, easy to get to, normal working hours, no charge for lunch

      Cons

      Pretentious management that controls employees with seeding fear in them, lying to its employees and not standing behind promises; Good for call agents, not for any position above it. Beware.

      1.0
      Jan 19, 2017

      Look further...

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Central location Free meals (although really bad quality) International envirionment with nice, open and overqualified colleagues

      Cons

      You are treated like a child (no matter your background, education, experience No chance to progress unless you're one of the manager's favorite The management is unprofessional, unfair and incompetent You are not a person in there, you are a number (no empathy whatsoever) Forget about flat hierarchy Really bad communication No way to learn and to improve, no trainings after the initial one Poor salary for the tasks requested Shift until 11 pm, Saturdays and sundays And...what is worse..,quality is not important, only quantity is. So if you are someone who really wants to work professionally and accurately, look furthur, booking.com is not for you. Your qualities will not be appreciated, let alone rewarded

      1.0
      Nov 15, 2014

      Customer Service Executive

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have met great people from all around the world in this company. I think this is the only good thing.

      Cons

      Low salary, unqualified team leaders, unprofessional management

      Viewing 4 - 6 of 7,584 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,126 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.