Zalando reviews

3.6

66% would recommend to a friend

(2,216 total reviews)
avatar

Robert Gentz

70% approve of CEO

53% positive business outlook

Zalando has an employee rating of 3.6 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zalando employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

40% discount voucher (though not applicable to partner shops on the platform)

Cons

As many other reviews have mentioned, the leadership at Zalando is unfortunately subpar as there are no proper trainings for (new) leads or repercussions for bad leadership. The internal survey used for measuring team health does not result in any consequences when scores are alarmingly low. Instead, toxic positivity is promoted and teams are told by leadership to only leave positive survey comments as negative ones are not welcome. Concerns and issues get ignored and the people sharing them are labeled "problematic" and "toxic". Discrimination cases get solved by changing team structures as, according to Zalando logic, the things a person did to you go away when they are no longer your lead. As the 360° feedback is directly linked to promotions and salary increases, unless you shamelessly self-promote at any chance and your lead likes you, you will not move forward with your career. The collected peer feedback gets strongly filtered through your lead and is therefore highly subjective and not transparent. There are some great teams at Zalando with amazing leads but the general stance seems to be that people are seen as disposable as the name "Zalando" is still bringing enough people in who are willing to accept conditions seriously affecting their mental health and well-being for a year or two in order to being able to add the experience as a milestone to their CV...

1.0
May 27, 2020
Recommend
CEO approval
Business Outlook

Pros

40% discount in clothing for employees

Cons

Basically our working conditions keep getting worse and worse. More things are being pushed top to bottom that erode them. - Management has already hinted that working from home won't be allowed after Covid, despite everyone working as hard as before. This policy of not allowing home office was always strong and it shows how much they trust employees and care about work-life balance. - Salary freeze for 2020, despite the share price being at its highest.

avatar
Zalando Response
5y
Thank you for providing us your feedback. We are grateful you took the time to share it with us so we can work on improving. We'd specifically like to address your concerns regarding the decision to not increase salaries in 2020 and our mobile working policy. In response to the Covid-19 situation and its impact on our business, we have set keeping our talents safe as our highest priority ensuring health and safety measures are in line with the official regulations. In this context, we believe it’s important to evaluate our investments. In doing so we were guided by the principle of prioritizing non-personnel cost savings over personnel cost savings to minimize the impact on our employees. We believe we have found an approach that allows us to get through this situation collectively as a team and contribute to keep the company healthy. In regards to our mobile working policy, there are currently no plans to retract this. We want to enable work time flexibility as much as possible but keeping in mind that Zalando has many work environments which require different work time models. For most of our teams mobile working is possible according to relevance and the requirements of a talent’s tasks and is usually up to 4 working days per month. If you'd like to have a further discussion, please feel free to reach out to me Sonja Sinterhauf - sonja.sinterhauf@zalando.de
2.0
Jul 20, 2016

A company with abusive behavior

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great projects Some teams are really nice to work with Ambition and an always moving environment

Cons

In the team I worked with: Abusive and aggressive behavior from the management Aloof colleagues Very controlling environment with little openness to other ways of thinking Expertise not valued, what matters is only that the work is done

Viewing 22 - 24 of 2,216 Reviews

Glassdoor has 3,399 Zalando reviews submitted anonymously by Zalando employees. Read employee reviews and ratings on Glassdoor to decide if Zalando is right for you.