May 27, 2020
Zalando Response
5yThank you for providing us your feedback. We are grateful you took the time to share it with us so we can work on improving. We'd specifically like to address your concerns regarding the decision to not increase salaries in 2020 and our mobile working policy.
In response to the Covid-19 situation and its impact on our business, we have set keeping our talents safe as our highest priority ensuring health and safety measures are in line with the official regulations. In this context, we believe it’s important to evaluate our investments. In doing so we were guided by the principle of prioritizing non-personnel cost savings over personnel cost savings to minimize the impact on our employees. We believe we have found an approach that allows us to get through this situation collectively as a team and contribute to keep the company healthy.
In regards to our mobile working policy, there are currently no plans to retract this. We want to enable work time flexibility as much as possible but keeping in mind that Zalando has many work environments which require different work time models. For most of our teams mobile working is possible according to relevance and the requirements of a talent’s tasks and is usually up to 4 working days per month.
If you'd like to have a further discussion, please feel free to reach out to me Sonja Sinterhauf - sonja.sinterhauf@zalando.de