Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 105 reviews)); "Good benefits and stability of a very large company" ((in 99 reviews)); "Team itself is great." ((in 67 reviews)); "Great culture and work ethic" ((in 61 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 127 reviews)); "Low pay and unhappy overall" ((in 105 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 97 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 77 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 10, 2016

contact center advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good holiday concessions, at certain times can get your rota 4 weeks in advance, discounts on holiday extras i.e airport lounges

Cons

awful training, very little help from managers, constantly employing new staff because everyone is leaving due to stress, toilets are very poor and depending on how their mood is management can treat you quite badly. Lots of abuse from customers and also Thomson staff down the phones and very difficult to swap shifts and get holidays off unless booked well in advance.

3.0

Sep 19, 2016

TUI UK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

FANTASTIC HOLIDAY BENEFITS, GREAT CAMERADERIE

Cons

too HR and PC orientated without having enough knowledge

3.0

Sep 4, 2016

Enjoy it before the novelty wears off

Holiday advisor

Recommend

CEO approval

Business Outlook

Pros

Great lifestyle, nice climates, meeting great people

Cons

1.5 days off a week only, no holiday days as is seasonal... Company changes the commission structure on a monthly basis leaving everyone confused as to how to earn money. Not much support while working in resort.

Viewing 130 - 132 of 1,991 Reviews

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