TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)
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Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Well run corporate company. Decent benefits. Treated employees well regarding summer and winter parties.

Cons

Poor salary. Clique group of people. Some managers are purely where they are due to time at the company and not actually good at managing.

2.0
Jan 22, 2017

Low paid for the supposed glamour.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounted holidays although you get none in the first year Varied roles that equips you with transferable skills outside of tourism industry. Easily get a job in the retail banking sector afterwards.

Cons

very little by way of training Poor wages

3.0
Oct 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Good percs. Lovely colleagues. Clear expectations. Flexible around my university studies. Educationals (free holidays!). Easy commission to be made.

Cons

Company are a bit stale at retail level. No real innovation or desire to implement change. Rhetoric of being customer focused but will gladly ignore customer complaints and make it extremely long-winded and complex for customers to complain - the cynic among us may suggest this is to deter complaints. Extremely target driven leading to Regional sales Managers talking to store managers like dirt - in front of colleagues. The company is rife with backstabbing for bookings too (our store is an exception!).

Viewing 127 - 129 of 1,991 Reviews

Glassdoor has 3,027 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.