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      TJ Maxx

      Part of The TJX Companies, Inc.

      Engaged Employer

      TJ Maxx reviews

      3.4

      54% would recommend to a friend

      (10,003 total reviews)
      avatar

      Ernie Herrman

      48% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 10,003 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Reviews by job title

      10K reviews
      3.0
      Jul 22, 2020

      Cashier Associate

      Cashier associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Obviously the discount is great, you have a lot of repeat customers so you're able to learn about them and get a stronger connection, you get to see clothes before they're put on the floor and can sometimes hold them for purchase which I think is fun. You become close with the people you work with, I literally met my best friend working at TJ

      Cons

      I think some downsides are that its mostly females working at TJ and sadly with that comes a lot of petty and catty behavior, in my personal experience. I also personally was not a fan of offering the credit card to every customer, I would have regulars who didn't want to get the card and management would still make me give them the whole speech and I could tell it annoyed the customer.

      2.0
      Jul 1, 2020

      Not that pleased with what I experienced...

      Store associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work is pretty self explanatory and not too difficult. The 10% discount is kind of nice too, plus if you work in the back you get to see what new stuff is coming out on the floor and you can save it if you think you're gonna buy it.

      Cons

      Management isn't that great. The coordinators work really hard but there's a lack of communication between them and management-and I think it's because of management. Some of the employees who have worked for a long time will sometimes feel the need to constantly tell you what to do or basically micromanage you-even if you know what you're doing or if someone in management told you to do it. COVID-19 protocol doesn't seem that important. I had to work right next to other employees because the working environment was so crowded that you couldn't even get out if there was a fire (backroom). There is also a HUGE pressure to get customers to buy a Rewards credit card and the managers will sometimes make you feel kind of bad if you haven't gotten any while working up front.

      3.0
      Jun 29, 2020

      If you bully your customers into potential credit card debt, we'll give you a cookie

      Merchandise associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you enjoy customer service it can be fun sometimes. You get a 10% associate's discount for all TJX stores (including Marshalls and Home Goods)

      Cons

      They expect the most in terms of customer service and soliciting credit card applications while paying unlivable wages and making sure no one gets enough hours to qualify for benefits. They reward strong performance with dollar store snacks and coupons instead of bonuses or promotions.

      Viewing 208 - 210 of 10,003 Reviews
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      ReviewsTJ Maxx reviews

      Glassdoor has 10,228 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.