TJ Maxx reviews

3.4

54% would recommend to a friend

(10,003 total reviews)
avatar

Ernie Herrman

48% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 10,003 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jun 4, 2020
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were nice overall

Cons

The managers were ridiculous with the credit card requirements. Basically blaming us for people not wanting their useless and stupid credit card.

1.0
Jan 22, 2020

Would not reccomend

Recommend
CEO approval
Business Outlook

Pros

They sale nice things sometimes.

Cons

Complete focus on tj maxx credit card, so if you can't get a lot they cut your hours. Felt racist vibes they don't hire non - whites.

3.0
Oct 24, 2019

Job quality often hinges on one manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If the operating manager is human, good workers may get adequate, flexible hours and friendly, humane treatment. There's a 10-percent discount for employees who can afford to use it, which is increased to 20 percent a few days a year. Most of the regular employees were pleasant to work with, although some bullying goes on with a few of them.

Cons

Unfortunately, many T.J. Maxx managers seem to benefit from cutting staff hours to the bone (and probably, as in a lot of U.S. companies, get bonuses for doing so). They prefer to get a few desperate full-time employees (often single mothers and poor immigrants) who are then coerced into working to fill in for absentees or vacant positions, as well as doing their own regular hours and jobs. A full-timer might be responsible for office work, register, and/or floor work at any time, on any or all days of the week, regardless of regular schedule. Part-time employees may find their hours cut suddenly for no apparent reason, and some managers will schedule part-timers who have hourlong commutes each way for four-hour shifts, so they don't even get a break. Certain managers were sometimes unfriendly and even verbally abusive to underlings, and at times even to customers. Also, as others have noted, the tremendous company emphasis on pushing their credit cards is a burden to everyone, both management and staff. It's annoying to customers, too.

Viewing 211 - 213 of 10,003 Reviews

Glassdoor has 10,228 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.