T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,744 total reviews)
avatar

Ernie Herrman

71% approve of CEO

49% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Oct 19, 2016

shop assistant

Recommend
CEO approval
Business Outlook

Pros

location was nearby to me

Cons

egotistical management you'd think they were masters of the world purile excercises for staff

1.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, meets market. Used to beat the market but this has now levelled out. Store teams work hard and are fun to be with. Store managers are capable and willing to invest in developing teams. Lots of career opportunities for assistant managers and below as store managers are desperate to leave poorly managed environments.

Cons

Business above store manager level seems broken. District Manager in Manchester area doesn’t display capability to deal with minor people issues effectively, escalates issues too quickly creating very negative situations. I got asked about my managers performance (and other store managers) in a way that seemed like they are changing out their store leaders for new, inexperienced ones. Store teams are poorly supported in a payroll model the business admits is broken. Store management teams working way above contracted hours to meet deadlines and expectations of senior leadership.

2.0
Apr 6, 2023

TL Tk Maxx

Recommend
CEO approval
Business Outlook

Pros

- €14 per hour - time and a half on Sunday - fast paced work - successful business, good team to work for - really positive atmosphere - possibilities of career progression - fortnightly pay

Cons

- you will work every. Single. Weekend. All weekend - work every bank holiday - too much pressure from hire management for not enough money (€500 pw) - nearly daily visits from District Managers, a lot of stress and pressure - never enough staff - never enough hours - management are delusional - very toxic management atmosphere, TLs working every weekend all weekend - TLs do all 5am delivery shifts, nightshifts, and night delivery shifts which are also on weekends and are 5pm-1:30am - work/life balance is non-existent, TK Maxx is your other half - no HR management, disciplinary investigations handled by TLs and AMs with no training or qualifications to handle them - staff contracts only reach 20hrs, so store associates can work 37hrs all Christmas and then be put back to 20hrs in January when not needed, also holiday pay will be their contract hours, really unfair - staff are given Tesco water bottle and milk tray as Christmas bonus, managers get €5K Christmas bonus

Viewing 37 - 39 of 3,744 Reviews

Glassdoor has 4,370 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.