T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,769 total reviews)
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Ernie Herrman

72% approve of CEO

50% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jan 9, 2016

Sales advisor

Recommend
CEO approval
Business Outlook

Pros

Diverse, impressive, discount. Excellent customer service to everyone from any background or nationality. Unique shop layout styles to flare admiration for new styles of clothing. Clothing displays to inspire your taste and dress sense.

Cons

Short term contracts weakening work attitude knowing you may not be there long. Black work clothes for uniform shows a lack of fashion sense and passion to dress well, this may have a negative impact on customers.

5.0
Jan 9, 2016

Amazing

Recommend
CEO approval
Business Outlook

Pros

Lots to learn Able to progress Family team Friendly

Cons

Long hours, Disrespectful customers, Low discount

1.0
Jan 9, 2016

Avoid avoid avoid

Recommend
CEO approval
Business Outlook

Pros

Store location was local Majority of shop floor staff were good to work with etc.

Cons

No real opportunity to grow with in store. The culture, even at store level, is all about who you know and not what you are capable of. Not enough recognition to shop floor staff or motivation / insensitives. The only real recognition (at the time I worked there) were WOWs from customer feed back, but very very little on any other recognition. At the time, all store management staff had a lack of leadership skills to drive a team. Favouritism saw staff who lacked experience rise to team leadership roles. Management treated staff in a poor maner when staff wanted to leave the company. The customer service team leader at the time had a extremely aggressive management style, often reprimanding shop floor staff in from of other colleagues and customers.

Viewing 3649 - 3651 of 3,769 Reviews

Glassdoor has 4,401 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.