ServiceNow reviews

4.0

77% would recommend to a friend

(5,746 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 18, 2025

Servicenow

Recommend
CEO approval
Business Outlook

Pros

Flexible, great management, people are amazing, they pay well, office looks fab

Cons

I didn't like the training process

1.0
Aug 17, 2025

Toxic company culture... run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quiet layoffs so there are no public massive layoffs

Cons

Leadership promotes company values but actions are performative rather than genuine. Rampant favoritism and nepotism significantly impact career opportunities despite claims of meritocracy. Micromanagement and lack of support for diverse perspectives create a highly toxic and challenging work environment.

Viewing 616 - 618 of 5,746 Reviews

Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.