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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,746 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Aug 17, 2025

      Good

      Softwarre engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better compensations like RSU and Bonus

      Cons

      Not much , it is doing good

      4.0
      Aug 17, 2025

      Good place to work

      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      overall everything is fine. sometimes you can get alot of work pressure due to adhoc deadlines created by leadership and pms

      Cons

      sometime the wlb can be challenging

      3.0
      Aug 15, 2025

      A decent stepping-stone tier employer

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great team. - My manager is great. - Challenging day to day and lots of variation. - Solid products, decent AI investments. - Nice office, I work from there at least 4 days a week as it is so good.

      Cons

      - Pay is significantly below competitors. - Promotions are restricted based on tenure. - Unrealistic quota so low attainment, worsening the compensation even further. - Morale is destroyed due to aforementioned points. Ultimately, it is a lower end company masquerading as an equal of the likes of Salesforce, but nonetheless a good place to get experience. If you're considering working here as a Solutions Engineer, know you won't be paid well and working very hard so AEs can get big pay cheques. Approach with caution and use as a stepping stone.

      Viewing 619 - 621 of 5,746 Reviews
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      Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.