ServiceNow reviews

4.0

77% would recommend to a friend

(5,746 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Work-life balance is actually respected here. You won’t find your laptop giving you puppy eyes at midnight. - Super collaborative culture: people don’t just “circle back”, they actually… well, circle back. - You’ll never feel like the dumbest person in the room because even if you are, people are kind enough to explain things without making you feel like Clippy from MS Word. Lots of ownership on projects. You get to drive things instead of being stuck in the backseat with no aux cable. - Benefits are solid (tuition reimbursement, healthcare, flexibility; basically, adulting made slightly easier).

Cons

- Time zone overlap with US stakeholders = your calendar sometimes looks like a late-night Netflix binge schedule. - Frequent team structure changes: Just when you get comfy with the org chart, boom, plot twist.

4.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Good growth Good stock options Snacks Good insurance program

Cons

Less salary compared to peers More work No cab or food facilities like other companies

Viewing 613 - 615 of 5,746 Reviews

Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.