Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 793 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 446 reviews)); "Benefits are good and fair" ((in 403 reviews)); "Great people and a lot of flexibility" ((in 397 reviews)); "Good pay and stock options" ((in 271 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 181 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 124 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 47 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 31 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

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ServiceNow

ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.0

Work/Life balance

3.8

Career opportunities

3.7

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Jan 4, 2017

Sr Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Rapid Growth, great opportunity, talented people

Cons

Not for everyone. There is no coasting at ServiceNow. Come caring about getting stuff done. Complacency and entitlement are not tolerated.

2.0

Nov 14, 2016

Very political environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast growing company - competitive compensation

Cons

Very political environment - managers are not focused on developing employees, but rather on pleasing their managers. This stands in the way of productivity and goes against the company core values. Employees on the same team are made to compete with each other which creates a toxic work environment.

3.0

Nov 14, 2016

Leaving Company

Senior solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Great technology. Solid model. Amazing functionality. Strong app and partner ecosystem

Cons

Growing pains. Too many chefs. Delivery and maturity models are not in place. Difficult to manage.

Viewing 601 - 603 of 5,738 Reviews

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