Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 793 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 446 reviews)); "Benefits are good and fair" ((in 403 reviews)); "Great people and a lot of flexibility" ((in 397 reviews)); "Good pay and stock options" ((in 271 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 181 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 124 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 47 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 31 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,738 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

5.0

Sep 28, 2016

Company on the move - performance based culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Passionate customers, great product and a very competent senior leadership team. I was particularly very impressed with Frank on the clear direction he has set to grow the company. Also, there is not a lot of political b.s. and you are rewarded for performance. This may just be me - but I appreciated that management treated everyone like responsible adults that know why they are there and not have soppy posters or other touchy feely initiatives.

Cons

Tends to be overly analytical sometimes and takes a long time to make a decision. This can be frustrating if you know from past experience that something will work but still have to spend a lot of time justifying the decision.

5.0

Aug 22, 2016

Great Company

Solution consultant

Recommend

CEO approval

Business Outlook

Pros

-Excellent executive leadership and direction -Highly innovative -They hire intelligent, forward-thinking people -Amazing platform and technology to work with -Performance based -A lot of room for career movement and growth

Cons

-Very fast paced and hard working. May be a con for some people

4.0

Jun 15, 2015

Great place to work (sydney office)

Senior support engineer

Recommend

CEO approval

Business Outlook

Pros

- Really nice team - managers are good - money& benefits are very good compared to market - lots of events and team lunches - free coffee/snacks/drink in the office

Cons

- since its growing superfast things are still expanding and finding their places regarding processes/people e.t.c. - new hire training needs a little work (probably because of the super fast grrowth and trying to move expertise from america to sydney. It will come in time anyway)

Viewing 604 - 606 of 5,738 Reviews

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ServiceNow

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Company on the move - performance based culture

Great Company

Great place to work (sydney office)

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