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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Feb 12, 2017

      Fast pace environment, growing company, nice people, good compensation package, stocks

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Servicenow employees are nice, talented, motivated and dedicated to achieve their goals. Fast pace environment, growing company, nice people, good compensation package, stocks

      Cons

      Demanding environment, not the best place to have a work/ family life balance (above all if you have kids) as you need to be flexible. Working weekends is considered as normal. The job is the priority, the rest is secondary. In term of culture, the Company is performance driven, only results matter. The company has a model hire and fire, so basically they take what they need from you and then move on and…You too.

      4.0
      Jan 15, 2017

      Progressive company in many aspects

      Applications developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is expanding and seems to be doing well in the market. The perks at the HQ in Santa Clara are pretty good - stocked fridge, in-house cafeteria (not free, but affordable), company-hosted activities, new buildings, etc.

      Cons

      This is not exactly a con, but make sure you really understand what their products are before you decide to work for them (enterprise ITSM, ITOM, etc). They also have their own platform, so if you are in a technical role, whatever skills you gain will most likely be on that platform.

      5.0
      Jan 12, 2017

      Senior Sales Director

      Senior sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The technology and leadership commitment to developing the sales talent is without peer. There is an incredible drive toward excellence to get to the next level while also embracing the idea of "one team, one mission."

      Cons

      The pace and demand for excellence is not for the faint of heart. As the CEO states, "Trees don't grow to the heavens," but ServiceNow is on a growth path to exceed levels of greatness in the marketplace.

      Viewing 598 - 600 of 5,738 Reviews
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      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.