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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,733 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Aug 13, 2022

      Poor Management, Toxic HRBP, No Work-Life Balance

      Sr. project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Competitive pay - Comprehensive health benefits - Looks good on resume

      Cons

      - Dysfunctional middle management - HRBP works solely for company, not employees - Popularity contest, social politics runs rampant - Grossly understaffed & expected to work 10-12 hr/day min. - No sense of responsibility/accountability, issues pushed from one team to another

      3.0
      Jun 7, 2022

      No work life balance

      Service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Still growing at pace and lots of opportunities

      Cons

      More and more focus on selling whether the customer needs it or not. As it's grown the quality of hiring has deteriorated significantly and more and more random roles are being created. I was there for six years and thought it would be my job for life but the incessant drive to sell, sell, sell to maintain growth and deterioration in any form of work life balance means I recently left to seek new challenges

      3.0
      Jan 14, 2022

      Losing Rocket Fuel for employees, boost for managers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good equity RSU plan and opportunity for refreshers if you only care about work. However only IC3 level and above have decent opportunity

      Cons

      No Work Life Harmony / Balance

      Viewing 559 - 561 of 5,733 Reviews
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      Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.