ServiceNow reviews

4.1

79% would recommend to a friend

(5,733 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible Learning opportunities Very nice company environment Good breakout area Frequent company fun activities

Cons

Managers can totally go against company policy and you cannot complaint. There is no recognition to some teams if their manager do not participate You cannot take all leaves without cutting your salary/bonus

2.0
Dec 24, 2022

Poor design culture

Recommend
CEO approval
Business Outlook

Pros

Executives are very inspiring and promote the right values There are lots of amazingly smart people Good compensation Good work-life balance Great design events and sVP

Cons

Design is completely marginalized and is only used to draw interfaces, contrarily to the claim that they are following design thinking Some leaders who rose from the ranks are closed minded and don’t know how to lead creatives There is no innovation: design executes orders from PMs and business units. Too much focus on how things looks like and not enough on how they work Very few opportunities to evolve in the company

1.0
Nov 24, 2022

Very delayed Promotions

Recommend
CEO approval
Business Outlook

Pros

Great work culture Perks and Benefits are good - Gym

Cons

No work life balance Company does not provide any transport facility Promotions happen after many ages Hike % is very less Salaries are less than competitors

Viewing 556 - 558 of 5,733 Reviews

Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.