ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Apr 17, 2023

worst place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

rsu refresher if given nothing much

Cons

toxic work culture poor work-life balance micro management all orgs are under staffed if you get promotion your work will be tripled even if you work 16 hours a day it will be less platform teams sucks they are taking employees for granted as it is recession.

3.0
Mar 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay and good stock options. If you are progressive you can learn a lot from a very experienced design team.

Cons

Lots of politics. One of the main design VPs use to be a QA person so you’ll be expected to design like you are a developer. Not a lot of room for creativity. You’ll own a few pixels and those will be designed by committee not you.

2.0
Mar 6, 2023

In a bad state. Think twice before joining

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed working environment Good benefits overall

Cons

ServiceNow has been secretly managing people out. The incompetent managers are hiding their incompetencies and inefficiencies by unfairly denying increment and bonus in the ACR. They're PASSIVELY FORCING PEOPLE OUT so ServiceNow still comes across as a humane employer. Bill and P4 have decided no layoffs but to cut costs, the incompetent managers have been asked to identify so-called low performers and either give them PIP or make the environment toxic.

Viewing 553 - 555 of 5,732 Reviews

Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.