ServiceNow IT Program/Project Manager reviews

3.6

95% would recommend to a friend

(27 total reviews)
avatar

Bill McDermott

100% approve of CEO

94% positive business outlook

IT Program/Project Manager employees have rated ServiceNow with 3.6 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most IT Program/Project Manager professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by IT Program/Project Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

27 reviews
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay, time off, and benefits. - People are nice, culture feels safe - Big name to add to resume

Cons

- No room for advancement or clear career paths - Big company that still acts like a start up internally - If you work remotely with zero visibility, you will be first to getting laid off - Everyone, even management, is figuring out. Basically flying the plane while building it

1.0
Jan 20, 2026

layoffs

Recommend
CEO approval
Business Outlook

Pros

worklife balance and good equity

Cons

horrible leadership and silent layoffs

Viewing 1 - 3 of 27 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.