Is ServiceNow a good company to work for as a IT Program/Project Manager?

IT Program/Project Manager professionals working at ServiceNow have rated their employer with 3.6 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of ServiceNow employees being 4.1 out of 5 stars. Search open IT Program/Project Manager Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked IT Program/Project Manager interview questions at ServiceNow .

Does ServiceNow pay IT Program/Project Manager employees well?

IT Program/Project Manager professionals rate their compensation and benefits at ServiceNow with 4.5 out of 5 stars based on 27 anonymously submitted employee reviews. This is 6.9% better than the company average rating for salary and benefits. Find out more about IT Program/Project Manager salaries and benefits at ServiceNow .

How happy are IT Program/Project Manager professionals working at ServiceNow?

95% of IT Program/Project Manager employees at ServiceNow would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. IT Program/Project Manager professionals have also rated ServiceNow with a 4.4 rating for work-life-balance, 3.7 rating for diversity and inclusion, 4.3 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (375) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 785 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 445 reviews)); "Great people and product at ServiceNow" ((in 408 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 392 reviews)); "Good pay and stock options" ((in 252 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 123 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No training or guidance from management" ((in 26 reviews))

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ServiceNow

ServiceNow IT Program/Project Manager reviews

3.6

95% would recommend to a friend

(27 total reviews)

Bill McDermott

100% approve of CEO

94% positive business outlook

Ratings by category

4.5

Compensation and benefits

4.4

Work/Life balance

4.3

Culture & values

3.7

Diversity & inclusion

3.6

Career opportunities

3.4

Senior management

IT Program/Project Manager employees have rated ServiceNow with 3.6 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most IT Program/Project Manager professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by IT Program/Project Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

27 reviews

5.0

Jun 26, 2019

AmazingFirm

Program manager

Recommend

CEO approval

Business Outlook

Pros

Quality of work,level of competency of team love the comapny

Cons

weird business hours as my devs are all over the world

1.0

Apr 18, 2018

Performance Reviews Not Documented. No NPS for internal Customers.

Program manager

Recommend

CEO approval

Business Outlook

Pros

Nice Company to work with. A lot to learn at Service Now. Ideal for new beginners/interns. Visa (Indian) workers will get promoted to Managers, even when they cannot spell "San Diego" or "Chicago". Some team members don't work and have fun as they are groomed well by their Managers. A good place to learn "smart grooming"....

Cons

Management 101 - Employer documents PR of every team member. This must help both the employer and employee. But what to do ? The Managers are lazy. Service Now HR does not believe in documenting performance reviews. The management spies on you using their well-fed rookies, security guards/cameras and external agents. Instead, just save time/money and document PR.....

5.0

Dec 14, 2013

Great Company and Great People

Program manager

Recommend

CEO approval

Business Outlook

Pros

Company has great intelligent helpful people. Everyone is there to ensure the success of the company. The Senior management really believe in what they say about customer and quality. The company update is very candid and you can really ask any question you may have of the direction of company or really anything and you will get a truthful answer.

Cons

Some areas need more process and direction. But as a whole I think it is a great company, just hope they are not growing to fast.

Viewing 25 - 27 of 27 Reviews

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ServiceNow IT Program/Project Manager reviews

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AmazingFirm

Performance Reviews Not Documented. No NPS for internal Customers.

Great Company and Great People

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