Philips reviews

3.8

72% would recommend to a friend

(10,500 total reviews)
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Roy Jakobs

73% approve of CEO

55% positive business outlook

Philips has an employee rating of 3.8 out of 5 stars, based on 10,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Philips employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Feb 8, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Understanding and supportive team 2. Flexible workplace (work from home, hybrid) for people who could work independently without the need to attend "ThE gOoD oLd DaYs" pizza party.

Cons

This place has more cons than pros. I will never come back to this place. Be it contract or FTE roles, If you really desperate for a job, accept the offer but do leave WITHIN 2-3 years (or less if there's better offer). Just note that there is never ending annual restructuring as long as I can remember. Unless of cos you wanna coast your way towards retirement just like all the boomer in the company (Yes there are the group of people whom are slow to change and keep grumbling about "ThE gOoD oLd DaYs"). The REASON I stick around this long before moving to a better place IS DUE TO THE PANDEMIC (was actively looking to jump ship as far as early 2020 but I'm stuck due to Covid hiring freeze) 1. Salary is way below the market rate, don't believe? check on your peers from same function/specialization via glassdoor, payscale, indeed and other online source and compare within the same industry. Hence the high turn over. Me and my former colleagues get >40 - 60% increment upon getting an offer (either medical equipment companies or other industries) to match our experience and felt we are underpaid in Philips. Yes you read that right, my current TA mentioned to me Philips seems to paid way below than the market rate comparing to my peers. 2. This company is full of insane amount of meeting, I can't believe I spend 70 %- 80% of my day attending meetings after meetings that is either redundant or can be solve via simple email/ team chats. All i get is 'Align meeting?' 'Oh let's have 1 hour session to align?' 'You must attend DM meeting it's important' LOL how about no? *rolls my eye* but well manager not keen to listen to my views. Don't get me start on the meeting session with a team that I believe nobody pay attention to. 3. Some system tools have issues, preventing getting accurate information (Yes I'm looking at you QlikSense ). I felt this companies have more than 100+ separate systems and tool to use, and some tools are either useless to me or not fully integrated properly. To get the big picture of what you're looking at, you will have to do time consuming activity from data extraction from multiple tools to putting it together via excel as it wasn't available on BI tools like QlikSense. 4. When one is facing issues with the system, all we get is "just raise a ticket to IT" yea... the standard 'Just raised an IT ticket' is the operational way of doing things nowadays. Our task/issue to resolved now lies at the hands of a team who don't give a damn about how glitches/bug/issue is affect the business. It doesn't help when one need to argue with EIM (or infosys? there is no diff between them anyway) team insisting of following 'processes', doesn't have sense of urgency and a clue on what to do if its beyond their processes/normal situation. Are we working with a bot or human being? they're paid to provide a solution. I have to treat infosys team like how Amazon treat it's CS team. This will force them to expedite their job. I can't believe I need to do this just to get outstanding issue moving. 5. Continue from #4, Over the years the process keep getting complex and inefficient with more layers and bureaucracy resulting confusing even among EIM (or Infosys) team. e.g. Raise a ticket but after few days the team transfer the ticket to some SME and then this SME hand over to other team here and there with long unnecessary email explaining it's not their scope (or just report a finding without offering any solution), it then transfer again here and there without anyone knowing who is the ownership to dealt with system glitches/issue/request. 6. What is oxygen Friday? It is designated as no meeting day (unless its urgent) where we could spend the time planning, catching up on admin task etc... But there's always be that person with 'who cares..' 'hey urgent' (fake urgent) don't respect it at all and will continue to block time for meetings. 7. Beware of opportunities to grow in the company. Most of the time it means double hatting with laughable increment. 8. Beside annual layoff/restructuring, company will find ways to cut cost but not cutting down the infamous lacked of EQ expensive note taker. Also cutting down headcount on rank and files but somehow adding layers of management in the organization? 9. Some manager are more suitable to be an individual contributor than a manager type of person. I'm sick of getting annual request that I come out with new initiate or process improvement but upon proposing something to improve the process all I get is: "What if this affect other data dependency or work process?" "I'm not keen to prose this and argue with global team" "You won't get approval by global and there's huge red tape so we do what we can with excel" "What you propose is great but there's up system upgrade soon so we just need to wait" REALLY? gee thanks for wasting my time. Either give me all the info I need especially on some other random system that I don't even know it exist, and back me up OR stop asking me for improvement annually. Seems to me the road blocks are either global complex process with absurd number of people or manager not keen to accept improvement cos its not convenience to go through Philips complex red tape. Head butting with manager on this issue goes no where and I conclude I rather bring my ideas to other companies. This explain after 6 month on the job my observation, most of my stakeholder/point of contact whom I work closely with are not keen to propose continuous improvement. Overall: I'm happy I left for better place with market rate salary, agile environment, and having a real manager/mentor.

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Philips Response
3y
Hello, thanks for taking the time to write a review, we really appreciate your feedback. We regret to hear that your Philips experience hasn't been a positive one. Your thoughts will be noted and our management is also active here on Glassdoor and is listening. We wish you all the best with your next career challenge.
1.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits were above bar compared to other industries

Cons

Promised benefits to continue to work during a major transition (Layoffs). Employees stayed for two+ years. Stabbed them in the back 2 months before without benefits. Worked there for years and saw the writing on the wall, left early on my own terms...they never improved. Products are CHEAPLY made. Should you decide to get scanned or get medical procedures, and see a Philips sticker, go somewhere else. Company outsourced to India. AUDIT THEM NOW. Violated FDA policies for 15 years+ and are attempting to cover it up by transferring to India. Purchased disposable products and attempted to rebuild them. *NOTE: I had a wonderful experience working there, but I cannot be silent.

1.0
Feb 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Great brand, company and exciting strategy. Cross functional team members at Sonicare are generally very good, mostly everyone tries their best to team up despite being completely overworked.

Cons

The Sonicare business culture is laced with rumors and gossip about what talented and well liked colleague is quitting next, making it depressing and anxiety ridden. No one seems to want to stay, everyone wants to leave and actively searches for the right opportunity to get out. After you stay a couple years, anyone actually talented who values recognition and career growth leave because they know they can do better and not be constantly overworked. But, what I think makes it worst of all for employees is HR Leadership does not seem to actually like anyone and is by far the most toxic and untrustworthy of them all, which also seems to be highly linked to why all the good people leave. HR seems to continually get in way over their head, and can't seem to understand the business context or needs, frustrating everyone around them with very biased, uninformed opinions and forceful actions which aren’t effective and only leaves the employees worse off. While it appeared so very recognized and felt by the vast majority, it is somehow completely ignored by upper management, so the culture doesn't change, only just gets worse for the employees. It is shocking the destruction and disarray I saw caused by HR to the employees who are just trying to do good work, collaborate and grow the business, grow in their careers, on what seemed to be a weekly basis! Horrible to see so many employees treated so poorly by those who should be objective, promoting the removal of bias and prejudice from the workplace and that you should be able to lean on for help, career guidance and general support. Unless you want constant drama, stress, gossip, and your career to fall flat because of the major bias, seemingly reckless actions and negligence of HR, keep away for now - HR needs to change first. Hope Amsterdam chooses to actually address this massive issue for the team’s mental wellbeing and ultimately the company's success.

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Philips Response
5y
Hello, many thanks for taking the time to share your perspective. We deeply regret hearing that you experienced high work pressure and that you did not feel supported by the HR department. The experience you describe does not reflect the culture we strive to build at Philips and we would encourage you to contact the Philips Ethics line to enable the matter to be formally reviewed (https://bit.ly/3u70Lup). Furthermore, Philips Management is active on Glassdoor as well, so your review will be taken into account. We wish you all the best with your career.
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