Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,069 total reviews)
      avatar

      Dax Dasilva

      75% approve of CEO

      49% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Mar 9, 2026

      Honest review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some coworkers -The CEO naturally cares about DEI - I don't think this filters down everywhere but it does show in some places

      Cons

      -Micromanaging. There's not much to do in Support, so I guess they've gotta fill the time in somehow -Culture can be cliquey in multiple teams -If you speak out you might as well leave

      avatar
      Lightspeed Response
      1mo
      Hi, thanks for taking the time to review. It is good to hear that you had positive interactions with your coworkers and that you felt our CEO’s commitment to DEI was visible in certain areas of the company. We strive to make diversity and inclusion a core part of Lightspeed. However, we are concerned to hear your that speaking out is discouraged - this is certainly not the environment we aim to foster, as we value open communication and individual empowerment across all our teams. We take these comments seriously and will take this feedback on board. If you would like to share more specific details about your experience, please feel free to reach out to our confidential mailbox at people@lightspeedhq.com. We wish you all the best with your future endeavors.
      1.0
      Mar 6, 2026

      Not worth it

      Support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      u get to work from home and that's it

      Cons

      there are days when it's not busy at all, and then there are days when the only break i get is to pee. management changes the kpis in the middle of the month… like why? management keeps raising the kpis just because we hit a target, like they think we can always do better even when we're already doing our best. the training honestly isn’t that good. there are a lot of difficult retailers, which ends up creating tougher support cases. no culture at all. all that and the incentive is just 1600 if youre a top performer lol

      avatar
      Lightspeed Response
      1mo
      Hi there, thanks for taking the time to leave a review. Whilst we are pleased to hear that you enjoyed the ability to work remotely, the cons you mention are not the experience we strive to provide for our people. If you would like to share more specific details about your experience, please feel free to reach out to our confidential mailbox at people@lightspeedhq.com.
      4.0
      Mar 4, 2026

      Great company

      Partnerships
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great teams, smart people to build with and learn from -Great product

      Cons

      -Culture is not enforced amongst all of management leading to a different company experience depending on the team you are on.

      avatar
      Lightspeed Response
      1mo
      Hi there, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It is great to hear that you had the opportunity to work with smart people and felt our product is in a strong place. We take pride in the talent we attract and the solutions we build together. However, we appreciate your feedback regarding the consistency of our culture across different management teams. Ensuring a unified experience for all employees, regardless of their department, is very important to us, and we will take your comments on board. Thank you again for the review, and we wish you all the best with your future endeavors.
      Viewing 25 - 27 of 1,069 Reviews
      Related searches: Lightspeed jobs | Lightspeed salaries | Lightspeed benefits | Lightspeed interviews
      ReviewsLightspeed reviews

      Glassdoor has 1,205 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.