Lightspeed reviews

3.5

61% would recommend to a friend

(1,069 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Mar 3, 2026

Great Compnay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing and nice people to work with

Cons

Competitive and can feel left behind - Hitting target is main goal

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Lightspeed Response
1mo
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It is great to hear that you enjoyed working with our talented team and experienced the energy of our fast-growing environment. However, we appreciate your honest feedback regarding the pressure to hit targets. We are continuously working on ways to better support our team members through coaching and development to ensure everyone has the tools they need to succeed. Thank you again for sharing your perspective, and we wish you all the best with your future endeavors.
3.0
Feb 28, 2026

Fast-paced environment

Recommend
CEO approval
Business Outlook

Pros

Lots of experience and helpful guidance from fellow designers.

Cons

Very fast-paced environment, with tight deadlines.

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Lightspeed Response
3mo
Hi there, thank you for taking the time to share your review and for the contributions you made during your time with our design team in Montreal. It is wonderful to hear that you received helpful guidance from your fellow designers and gained valuable experience during your time with us. We also appreciate your honest feedback regarding the fast-paced nature of the work and the pressure of tight deadlines. Thank you again for your feedback, and we wish you the very best in your next chapter.
1.0
Feb 27, 2026

Toxic politicized culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation was competitive for the market. I worked with few capable and collaborative colleagues across teams

Cons

In my experience, this was the least effectively run organization I’ve worked for. Core internal processes were inconsistent and frequently changed without clear ownership, which made planning and execution unnecessarily difficult. Decision-making authority was often unclear, and accountability for outcomes was limited. Several managers appeared under-empowered or insufficiently experienced for the scope of their roles, resulting in unresolved issues and shifting priorities. The culture felt highly political, with visibility and internal alignment sometimes taking precedence over delivery. Informal cliques appeared to thrive, which made collaboration and transparency harder than it should be. Suggestions for improving processes or addressing recurring issues did not gain traction and were perceived negatively, creating an environment where initiative felt risky rather than supported. I experienced the workplace as toxic, with low trust, limited psychological safety, and conflict frequently handled through escalation or avoidance rather than resolution. HR structures were not effective at addressing concerns or providing a neutral escalation path. Senior leadership frequently emphasized a unified company culture; however, in practice different parts of the organization operated with noticeably different norms and priorities, with limited integration into a cohesive whole. Overall, the environment did not support high-trust, high-accountability work, and sustained progress was difficult despite the efforts of some capable individuals.

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Lightspeed Response
3mo
Hi there, thank you for providing such a detailed and candid reflection on your time at Lightspeed. We appreciate the time you took to outline these specific areas for improvement, and we are sorry to hear that this was your experience. It is encouraging to hear that you found your compensation competitive and had the opportunity to work with some capable and collaborative colleagues. However, the concerns you’ve raised are not the experience we wants for our people - we strive to build a high-trust, high-accountability environment and we want all employees to feel supported and heard. We would value the opportunity to hear more about your specific observations. If you are open to it, please reach out to our confidential mailbox at people@lightspeedhq.com. We hope to hear from you soon, and we wish you the very best in your future professional endeavors.
Viewing 28 - 30 of 1,069 Reviews

Glassdoor has 1,205 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.