Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"good benefits and office perks" ((in 128 reviews)); "Lots of genuinely great people" ((in 107 reviews)); "The culture was great" ((in 105 reviews)); "My team was great." ((in 53 reviews)); "Great Office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 40 reviews)); "Constant Layoff, no job security" ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "It's a known fact in the company that you can walk into work one day to find that you've been made redundant and you're out of a job while senior leadership will not tell the whole truth about the situation we find ourselves in" ((in 13 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 27, 2019

3 years of roller coaster rides

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Community, Challenge, Opportunities for growth, Nice benefits

Cons

Overtime Lot of pressure Internal Systems need to scale faster

Lightspeed Response

Thanks for your candid feedback. We’re glad to see you highlight the things you enjoyed the most. We agree, it has certainly been a rollercoaster ride! We've seen exceptional growth over the years, and while exciting, it can also be challenging to adapt to and work through. We thank you for devoting 3 years of your career to Lightspeed, and we wish you the best.

4.0

Jul 11, 2018

Frontline Technical Support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome company, decent benefits, cool office

Cons

Salary too low, advanced opportunity is not very high

Lightspeed Response

Thanks for your brief review. We’re glad to know that you enjoy our benefits and work environment. We view salary as a total compensation and rewards package and try to stay competitive within the market. Growth is an area that we’re constantly improving and understand how critical it is. We’re working hard to put the right process in place to make sure everyone has an equal opportunity to advance here. Thanks again.

5.0

Feb 21, 2018

Fast moving company with loads of talent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great co-workers with lots of passion - Work hard/play hard attitude - Huge earning potential - Open door policy for most leaders - Company that's poised for an IPO

Cons

- Growing companies come with growing pains and Lightspeed is growing a lot

Lightspeed Response

Thanks for leaving a review! We're glad to see all the positive things you enjoy about working here. Our talent is everything to us, and we wouldn't be here today without everyone's passion and drive. We can't thank our employees enough. We do move fast, and have experienced our share of growing pains, but we've learnt from our mistakes, and take it day by day. Thanks again for your feedback - we take it to heart!

Viewing 247 - 249 of 1,075 Reviews

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