Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 120 reviews)); "Great people to work with" ((in 115 reviews)); "The culture was great" ((in 101 reviews)); "My team was great." ((in 44 reviews)); "Great office" ((in 41 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 27 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews)); "A bit of more standard processes could help boost communication and collaboration across teams." ((in 11 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 16, 2019

Great company with a great culture

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Supportive and compassionate team, amazing benefits, challenging work and opportunities to grow professionally and personally

Cons

The work can be very fast paced and you will have to deal with sometimes irate customers.

Lightspeed Response

Thanks for sharing! You just described the perfect trifecta of our culture: great people, challenging work, and opportunity. Our customer-facing teams have a tough job sometimes, but they always manage to overcome anything because they are the best at what they do. Thanks again!

5.0

Sep 10, 2019

Very motivating vibe

Marketing

Recommend

CEO approval

Business Outlook

Pros

Shared knowledge, tons of stuff to learn. Perfect place to kick off a career or pursue one. Great leaders,

Cons

Still a young company, young processes, young leaders, young product. Lots of things to learn as a company.

Lightspeed Response

Thanks for taking the time to leave us a review! We’re pleased to know that you feel motivated by our culture. We’re constantly evolving the way we do things, whether that’s in our processes, improving our product and developing our people (both at the junior and management levels). We appreciate your feedback, and thanks again!

5.0

Sep 10, 2019

Super friendly atmosphere

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

1. Extremely friendly people 2. Great benefits 3. Forward-thinking company 4. Great CEO!

Cons

Not many cons, however these are some qualities you will need to have 1. Need to be able to handle fast-paced environment 2. Need to be motivated 3. Need to be able to handle pressure in certain roles

Lightspeed Response

Thanks for your kind review! It’s great to read about all the things you enjoy, as well challenges one might face. We really do have such a friendly and welcoming team, which is so important when you’re faced with an ever-changing environment like ours. Oh, and if we could, puppy-therapy would certainly be our choice for stress relief – thanks again!

Viewing 244 - 246 of 1,075 Reviews

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