Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 17, 2025

Could be better…

Recommend
CEO approval
Business Outlook

Pros

Growing business Global company Good product

Cons

Lack of accountability from senior management Managed by fear Low team morale across many divisions Unrealistic targets Compensation vs competitors

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Lightspeed Response
11mo
Hi, thanks for taking the time to leave a review. It's great to hear the pros you've outlined but we are concerned to hear some of your less positive feedback. We will take this feedback onboard. Thank you for sharing your view and it goes without saying we wish you all the best with your future endeavors.
3.0
Apr 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are fantastic, office environment is superb. Monday and Friday are remote work days, with Tuesday-Thursday being in-office mandatory. Lunch and breakfast provided on in-office days.

Cons

Management is constantly changing systems in place, and adjusting job requirements. There is no time to adapt and adjust; fall behind and be placed on a PIP, which is a 3-4 month probation to turn performance around or be terminated. There is constant fear and stress of being fired if performance is lacking — burnout is incredibly high amongst employees and going forward, turnover will be high with the new standards and expectations. It is almost pure cold calling for leads despite being hired to do warm calling. Lastly, you will be required to work 9 AM to 6 PM daily; this sucks as most of the office is out by 4 or 5 PM. You are also required to be in office on the last day of every month, as well as last and first day during end of fiscal year — these standards do not apply to rest of staff.

1.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- The company has grown by acquiring several smaller businesses, but it lacks a cohesive engineering culture. - The company's future seems bleak as the payments market has largely been overtaken by Square. Despite efforts to boost stock prices, nothing seems to be making a positive impact. Big rounds of layoff happens every year, check the news. - Engineering managers have an excessive amount of control over employee decisions. If your manager doesn't like you, it can have serious consequences for your career. - The NuOrder team is particularly toxic and disorganized, with some legacy employees continuing to negatively impact the company. If you're considering a role in the NuOrder department, make sure to thoroughly assess the situation beforehand.

Cons

- Free lunch on Tue, Wed, Thur at Montreal office

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Lightspeed Response
1y
Hi, thanks for taking the time to review. The cons you mention aren’t at all the experience we’d like for our people and we take all feedback seriously. Thank you for sharing this feedback and we'll ensure it is passed on to the relevant leaders so it can be taken onboard. Thanks again.
Viewing 211 - 213 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.