Lightspeed reviews

3.5

60% would recommend to a friend

(1,071 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 24, 2025

HORRIBLE- STAY AWAY

Recommend
CEO approval
Business Outlook

Pros

remote work is nice, decent pay,

Cons

VERY clicky people. Three managers in 2 years there. NO assist from management when needed. You are left on your own to sink or swim. MICRO MANAGED so badly 5 people left the team in 12 months. Our team worked many hours a day and night and weekends as our customers were all over the US, Canada and Guam. There was NO WORK LIFE BALANCE. TODD was a full of himself director and does not appreciate the 10 hours or more a day, nights and weekends the team worked to accommodate their client's time zones and schedules.

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Lightspeed Response
1y
Hi, thanks for taking the time to leave a review. We’re concerned with what you have shared, that is definitely not something we'd like for our people to experience, if you are open to it, we’d like to understand more - you can reach out to our confidential mailbox people@lightspeedhq.com. It goes without saying we wish you all the best with your future endeavors.
4.0
Feb 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company! Everything works pretty smooth there, I never felt pressured or guilty about pto and my team was full of great people. I also thought that they handled remote work well, lots of face time with your teammates throughout the week.

Cons

There were layoffs every year that I was there.

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It's great to hear your positive feedback about your team and how remote work is managed. Thanks again for the review!
4.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

-Pretty good work life balance -Systems are pretty solid and processes are solid -Coworkers are great

Cons

-Canadian HR doesn’t really understand how American Health Insurance works -Layoffs are pretty common and seem to happen yearly

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It's great to hear you appreciated the work life balance, your team and the processes and it's helpful to hear your feedback on the things that weren't so great - we will take this onboard. Thanks again for the review!
Viewing 187 - 189 of 1,071 Reviews

Glassdoor has 1,207 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.