HORRIBLE- STAY AWAY - Implementation Specialist Lightspeed Employee Review

1.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

remote work is nice, decent pay,

Cons

VERY clicky people. Three managers in 2 years there. NO assist from management when needed. You are left on your own to sink or swim. MICRO MANAGED so badly 5 people left the team in 12 months. Our team worked many hours a day and night and weekends as our customers were all over the US, Canada and Guam. There was NO WORK LIFE BALANCE. TODD was a full of himself director and does not appreciate the 10 hours or more a day, nights and weekends the team worked to accommodate their client's time zones and schedules.

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Lightspeed Response
1y
Hi, thanks for taking the time to leave a review. We’re concerned with what you have shared, that is definitely not something we'd like for our people to experience, if you are open to it, we’d like to understand more - you can reach out to our confidential mailbox people@lightspeedhq.com. It goes without saying we wish you all the best with your future endeavors.

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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