Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

60% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 121 reviews)); "Great people to work with" ((in 114 reviews)); "The culture was great" ((in 101 reviews)); "great team building new product driven interesting role" ((in 52 reviews)); "Great work / life balance" ((in 34 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 18 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

60% would recommend to a friend

(1,071 total reviews)

Dax Dasilva

75% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 19, 2025

Great team to work with, yet you can be laid off in a day

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Health insurance, big comfy office, nice team, sports reimbursement, competitive salary

Cons

Barely any opportunities to grow. You can be laid off in a day without explanation

Lightspeed Response

Hi, thanks for taking the time to review. It's great to hear you appreciated the benefits, office and salary. However, the cons you mention aren’t at all the experience we’d like for our people and we take all feedback seriously. Thank you for sharing this feedback.

2.0

Feb 18, 2025

Low Pay and Poorly Managed Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Work-life balance was encouraged - Flexible PTO - Colleagues were wonderful - Office in Montreal is stunning with many amenities

Cons

- Abysmally low salary (I hadn't received an offer that low since 2016) - Intentionally secretive about the bonus/commission structure during hiring process. Dodged my questions multiple times and refused to put it in writing—HR always insisted on phoning me instead. - Extremely unorganized and poorly structured onboarding process - Very little guidance from management

Lightspeed Response

Hi, thanks for taking the time to leave a review. It's great to hear you enjoyed the benefits, colleagues and office - we really do have a magnificent Montreal office! However, we're concerned to hear your feedback regarding the transparency around salary and bonus and will take this feedback onboard. Thank you for sharing your review. It goes without saying we wish you all the best with your future endeavors.

4.0

Feb 17, 2025

Account Executive - Salary

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great time, great company culture!

Cons

Monthly targets instead of quarterly, can be stressful

Lightspeed Response

Hi, thanks for taking the time to review and for the impact you're making at Lightspeed. It's great to hear you are enjoying your experience with us and in particular the company culture. Thanks again for the review!

Viewing 190 - 192 of 1,071 Reviews

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