Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great place to work, the benefit are great and it's easy to meet people. The have a fabulous office.

Cons

The departments work in silos It is hard to bring new initiatives as the process are so rigids.

avatar
Lightspeed Response
1y
Hi there, thank you for taking the time to leave a review. It's great to hear you enjoyed the benefits, people and the office - we really do have world class spaces for our people! With regards to the other areas you’ve mentioned, if there is any further information or detail you’d like to provide, we encourage you to reach out to our confidential email, people@lightspeedhq.com - we value all feedback and would like to understand this feedback more.
3.0
May 9, 2024

Jack of all trades, master of none

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- most of the people are great to work with

Cons

- company keeps changing direction, essentially have no idea where they're heading - seems like the main goal is to please shareholders - lots of products, but none of them are the best in their space - overall a lot of areas for improvement

avatar
Lightspeed Response
2y
Hi there, thanks for your review and the positive impact you’re making at Lightspeed. It's great to hear that you enjoy the people you work with - we truly have some incredible and talented folks at Lightspeed. We’d encourage you to reach out to your manager or People Business Partner for a chat about our direction and ‘jack of all trades’ feedback you’ve given as we want all Lightspeeders to thrive, feel confident about what we are working towards and for our strategies to resonate and bring focus to our day to day! With regards to pleasing shareholders, with our equity employee program we’re all ‘part owners’ and of course want to foster that great feeling that we’re all a part of our future success, together. We value all feedback so thanks again for taking the time to review.
2.0
Mar 15, 2024

Company is going downhill

Recommend
CEO approval
Business Outlook

Pros

Coworkers and the managing director of APAC

Cons

Initially Vend was great before Lightspeed came into the picture. Ever since the acquisition, everything started going downhill. Employees are burnt out, targets are unachievable, managers are burnt out too and micromanaging the employees although everyone has been hitting their activities. Half the entire sales team is on some sort of coaching plan. Miscommunication is also a rather common issue in the company. I would not recommend joining this company right now. Many are on the brink of walking out yet nobody is acknowledging this.

avatar
Lightspeed Response
2y
Hi, thanks for your review and the impact you are making at Lightspeed. It's great to hear that you enjoy working with your fellow co-workers and the Managing Director in APAC. With regards to the other concerns you have raised, we are already in the process of looking into these, as we don’t want this to be the experience that our people have. If you are open to it and to allow us to support you more directly, we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com. Alternatively, reach out to your People Business Partner or MD directly.
Viewing 166 - 168 of 1,073 Reviews

Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.