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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,073 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jan 30, 2018

      Growth has its bumps.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart, supportive employees Sincere management Good mission Actually cares about their customers

      Cons

      Very reactive to market Kind of disorganized in some places

      avatar
      Lightspeed Response
      8y
      Thanks for your review. We're happy to see all the positive things you have to say about Lightspeed. We try to hire great employees who are customer centric. After all, one of our core values is to give customers amazing tools to empower their business. We can see that the retail market has been getting more volatile, so in some ways, it forces us to be reactive. However, we try to balance that with a forward-looking strategy. Thanks for your honest feedback. Luckily, we have great employees like yourself who can adapt to this ever-changing environment!
      3.0
      Aug 3, 2017

      Great company, great potential, but no work life balance if you're in a sales role

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High energy environment, great benefits, beautiful offices, clearly defined company goals. You receive great training, and are equipped to succeed. Frequent company meetings and updates are a great encouragement to all teams.

      Cons

      Don't expect a regular 9-5 job if you work in any sales position. You are expected to put long hours, and leaving at a normal time (for most other companie) is frowned upon. Many are promoted due to favoritism and close friendships with management, and not actual leadership abilities. Lots of turnover in this area of the company if you don't hit your numbers quickly (3 months). The pressure is high, but so is the compensation if you succeed. Some love it, some hate it.

      avatar
      Lightspeed Response
      8y
      Thanks for your review. We certainly have an energetic and dynamic environment, especially within Sales. As you mentioned, it’s not for everyone. In any sales role, its typical to stretch the punch-clock mentality, as it enables you to earn more in your pocket. There is flexibility around the hours, and we have clear monthly targets, which make salespeople accountable on how they can achieve them.
      2.0
      Mar 24, 2026

      Extremely inefficient, unorganized.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff are very friendly. But be aware because some can be extremely two-faced.

      Cons

      Missing key US markets and to increase overall revenue. Focusing on the wrong business.

      avatar
      Lightspeed Response
      2mo
      Hi, thanks for taking the time to review. Thank you for sharing your perspective, as it helps us understand where we can continue to improve. We wish you all the best with your future endeavors.
      Viewing 154 - 156 of 1,073 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.