Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Great people to work with" ((in 120 reviews)); "The culture was great" ((in 102 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 41 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 54 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

3.0

May 11, 2022

Not terrible, not great

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Enjoyable engineering, average/upper-average salary. Decent benefits - Unlimited paid time off, Shares in the company(Not worth anything at the moment)

Cons

Strange culture! I would rate this an average place to work overall.

Lightspeed Response

4y

Hi, Thanks for taking the time to provide your review, it's appreciated. We are glad that you enjoyed some of our market-leading benefits. We are a high growth software company that provides a one-stop commerce platform for merchants around the world to simplify and scale their businesses. I am sorry that your experience wasn't amazing, we are experiencing some "high growth" growing pains. In order to continually improve we'd love to connect with you, especially if you have further feedback. Check back here for a confidential email address we'll be adding soon. Thank you for helping us ignite businesses everywhere and we wish you all the best in your future career. Best, Rani Hammond, Chief People and Culture Officer people@lightspeedhq.com

5.0

May 8, 2022

Excellent.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really great career growth opportunities.

Cons

Must be adaptable in a fast-paced, often changing environment.

Lightspeed Response

4y

Hi and thanks for taking the time to review your experience as a Lightspeeder. It's always helpful to hear and we wish you the best with your next opportunity.

4.0

May 6, 2022

Good Company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great company with lots of support

Cons

They are adding too many acquisitions which doesn't always help

Lightspeed Response

4y

Thank you for your review. It's helpful to hear what's been working for you so far and what has felt like it needs more focus. We're striving for a world-class, high-performing culture and this kind of feedback is always welcomed.

Viewing 913 - 915 of 1,073 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not terrible, not great

Excellent.

Good Company

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Jobs at Lightspeed