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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,073 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      May 23, 2022

      Another slimy sales job disguised with benefits.

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job COULD be ok if you don’t mind being the sales person who never leaves people alone and haunts their dreams until they sign.

      Cons

      Completely unreasonable sales goals. Not great training (here, watch 3 days worth of videos). Fake frat like sales meetings. Must “drink the koolaid” to keep your job. Benefits, culture and values might be great for everyone else in the company, but being a sale rep in this company is not a sustainable position.

      avatar
      Lightspeed Response
      4y
      Hi, Thank you for sharing this feedback via review. We take the role of training and developing our Go-to-Market teams seriously and have extensive training options available both in our world-class products that fuel community businesses around the globe and our Go-to-Market programs. In addition, we provide access to the LinkedIn Learning course catalogue that features over 14,000 learning opportunities. We definitely encourage you to reach out to your Manager to have a conversation about our vision and strategy for the Go-to-Market teams. Thank you for igniting businesses everywhere with Lightspeed! Best, Rani Hammond, Chief People and Culture Officer.
      3.0
      May 18, 2022

      Great to learn

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn a lot in a special context : Global Acquisitions Growth Change management Restructure It's a great experience that is super valuable in the longer term, you can do anything after lightspeed.

      Cons

      Lots of hours Change Management is hard - there should be more investment dedicated to it Leadership vision not clear Integrations of teams isn't easy Compensation Dealing with teams around the globe isn't easy, more boundaries should be put in place to preserve sanity Want to go way to fast and cheap out on quality Very sales driven - lacking the human aspect

      avatar
      Lightspeed Response
      4y
      Hi, thanks for taking the time to review, it's very much appreciated. It's terrific to hear all the areas of growth and learning where you made an impact in your time at Lightspeed. Wonderful to hear it was a great experience and that you feel empowered to 'do anything after Lightspeed'! Our mission as a high-growth software company is to ignite businesses everywhere as a one-stop commerce platform for merchants around the world to simplify and scale their businesses. The areas you listed to focus on for the future are all very welcomed feedback and this fiscal year our OKRs really reflect your list for further growth--but with no compromise on quality. In order to continually improve we'd love to connect with you, especially if you have further feedback. If you have any further comments please feel free to reach out to people@lightspeedhq.com -- this is a confidential email. Thank you for being part of the success to grow one Lightspeed and we wish you all the best in your future career. Best, Rani Hammond, Chief People and Culture Officer people@lightspeedhq.com
      2.0
      May 12, 2022

      Poor management

      Support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      unlimited annual leave which is obviously a great gimmick

      Cons

      Really poor management, with poor structure. When asked about career progression the Director told me that "good for you, but unfortunately for you that is my position". Share price has plummeted

      avatar
      Lightspeed Response
      4y
      Hi, Thanks for taking the time to provide your review, it's appreciated. We are glad that you enjoyed some of our market-leading benefits, such as Flexible Paid Time Off, many of our employees use and appreciate this benefit. We are a high-growth software company that provides a one-stop commerce platform for merchants around the world to simplify and scale their businesses. I am sorry that your experience wasn't amazing, we are experiencing some "high growth" growing pains. We know that we have work to do in building strong career paths for our talented employees. We recently hired a Talent & Capability Leader who'll be working with our global leadership to build our development offerings. In order to continually improve we'd love to connect with you, especially if you have further feedback. Check back here for a confidential email address being added to this response soon. Thank you for helping us ignite businesses everywhere and we wish you all the best in your future career. Best, Rani Hammond, Chief People and Culture Officer people@lightspeedhq.com
      Viewing 910 - 912 of 1,073 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.