Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"good benefits and office perks" ((in 128 reviews)); "Lots of genuinely great people" ((in 107 reviews)); "The culture was great" ((in 105 reviews)); "My team was great." ((in 53 reviews)); "Great Office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 40 reviews)); "Constant Layoff, no job security" ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "It's a known fact in the company that you can walk into work one day to find that you've been made redundant and you're out of a job while senior leadership will not tell the whole truth about the situation we find ourselves in" ((in 13 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 27, 2023

Customer support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited paid time off. Great team and lots of growth opportunities.

Cons

Pushing work in person, but do pay for bus/metro pass.

Lightspeed Response

3y

Hi there, thanks for leaving a review here at Glassdoor. We're excited to hear you're enjoying the paid time off and lots of growth opportunities. Like many companies, Lightspeed has a return to office program. We’ve baked in a lot of flexibility into our model and are listening to every individual’s situation to make it work for them. We encourage you to reach out to your manager or People Business Partner to discuss this further. We also have a confidential email: people@lightspeedhq.com. Thank you for all your contributions so far and in the future with Lightspeed!

3.0

Mar 26, 2023

Good starter company

Team lead

Recommend

CEO approval

Business Outlook

Pros

Nice office, good perks, lunch everyday

Cons

Low salary compared to industry standard

Lightspeed Response

3y

Hi there, thanks for leaving your review here at Glassdoor. We're happy to hear of the great perks you're enjoying—we strive to provide a great employee experience. In terms of your concerns, we encourage you to reach out to your manager or People Business Partner to discuss this further if you wish. Thank you for the contributions you're making at Lightspeed and wishing you continued success!

3.0

Mar 23, 2023

Over-promise, under-deliver

Customer support specialist ii

Recommend

CEO approval

Business Outlook

Pros

"Unlimited" vacation. Fully-paid benefits from day one.

Cons

Clueless executive leadership. Sub-standard tech stack. Outsourcing support and back-office processes.

Lightspeed Response

3y

Hi there, thank you for taking the time to leave a review here on Glassdoor. It's heartening to hear you enjoyed the benefits we offer, however we're aiming to provide a great employee experience and yours sounds like it was ultimately not great. We have a confidential email you could write to us on: people@lightspeedhq.com, if you wish to discuss this further. Thank you for all of your contributions while you were with Lightspeed! Wishing you all the best with your future endeavours.

Viewing 820 - 822 of 1,075 Reviews

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Teamlead, Customer Implementation (m/f/d)

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Support Specialist, German speaking

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Lightspeed

Lightspeed reviews

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Ratings by demographic groups

Reviews by job title

Customer support

Good starter company

Over-promise, under-deliver

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