Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jul 28, 2022

Fast Paced Sales

Recommend
CEO approval
Business Outlook

Pros

Strong sales team in the UK office that understands the market and the product. Fast paced sales which can fit someone who likes to work on alot of opportunities at a time with a short sales cycle.

Cons

Feels like decisions are always made from overseas without much regard for what the UK team needs

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Lightspeed Response
3y
Hi and thanks for posting your review--we are delighted to hear that you enjoyed overall the fast pace and culture during your (lengthy!) time at Lightspeed. Our goal is to have a world-class culture where every Lightspeeder can be their authentic self and grow the career they want. We appreciate your feedback and advice regarding regional/global decision making. If you have further feedback on this topic please share that by writing to us on people@lightspeedhq.com—this is a confidential email. We'll be able to share feedback with management. Thank you for igniting businesses everywhere during your tenure at Lightspeed. Best, Rani Hammond, Chief People & Culture Officer
1.0
Jul 27, 2022

Very Bizarre Experience

Recommend
CEO approval
Business Outlook

Pros

Seemed to be a great company to work for, vocal emphasis on diversity Opportunities to manage the trajectory of your own career are real but its all on you to strategise and what you'll put up with to get there. Which is alot and may come at the cost of your physical and mental health.

Cons

The rapid growth is seeing a lot to under-qualified leaders in the captain seat who are unable to spot/retain valuable talent. Had been warned throughout the entire process that this company core values and work culture as advertised, was misleading. Despite all warnings I carried on until I saw it first hand. Beware the glowing reviews: these places actually have days where employees are required to input positive reviews to bury the bad ones. Depending on subscription a company can also remove unfavorable reviews! I say: give more weight to the negative reviews in making your decision to work here. Because they are actually most truthful.

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Lightspeed Response
3y
Hi, Thanks for bringing this feedback to our attention. We're sorry your experience hasn't met expectations. We can assure you that Lightspeed does not ask for reviews as we take Glassdoor's code of conduct seriously. We'd really like to hear further feedback as to what led to this review. Please share more details on people@lightspeedhq.com—this is a confidential email. Thank you for igniting businesses everywhere in your time with Lightspeed. Best, Rani Hammond, Chief People Officer
3.0
Jul 26, 2022

pays well

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the company pays well, up to date technology used

Cons

high employee churn rate, no comradeship

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Lightspeed Response
3y
Hi, Thanks for taking the time to provide your review, it's appreciated. We are glad that you enjoyed the technology and compensation here at Lightspeed. In order to continually improve we'd love to connect with you, especially if you have further feedback as to the lack of comeraderie you experienced. We'd welcome your feedback on people@lightspeedhq.com—this is a confidential email. Thank you for helping us ignite businesses everywhere and we wish you all the best in your future career. Best, Rani Hammond, Chief People & Culture Officer
Viewing 634 - 636 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.