Very Bizarre Experience - Content Writer Lightspeed Employee Review

1.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Seemed to be a great company to work for, vocal emphasis on diversity Opportunities to manage the trajectory of your own career are real but its all on you to strategise and what you'll put up with to get there. Which is alot and may come at the cost of your physical and mental health.

Cons

The rapid growth is seeing a lot to under-qualified leaders in the captain seat who are unable to spot/retain valuable talent. Had been warned throughout the entire process that this company core values and work culture as advertised, was misleading. Despite all warnings I carried on until I saw it first hand. Beware the glowing reviews: these places actually have days where employees are required to input positive reviews to bury the bad ones. Depending on subscription a company can also remove unfavorable reviews! I say: give more weight to the negative reviews in making your decision to work here. Because they are actually most truthful.

avatar
Lightspeed Response
3y
Hi, Thanks for bringing this feedback to our attention. We're sorry your experience hasn't met expectations. We can assure you that Lightspeed does not ask for reviews as we take Glassdoor's code of conduct seriously. We'd really like to hear further feedback as to what led to this review. Please share more details on people@lightspeedhq.com—this is a confidential email. Thank you for igniting businesses everywhere in your time with Lightspeed. Best, Rani Hammond, Chief People Officer

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

avatar
Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All