Lightspeed reviews

3.5

61% would recommend to a friend

(1,070 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO was appreciated (and well used)

Cons

Working at this company is a disorganized mess. I came on through an acquisition, and it seems like everyone else did too. They have no infrastructure in place for dealing with the influx of new employees, and no sense of what makes a job meaningful for the people who work there. Most of my former colleagues have quit because their day to day work life had become an incredibly uninspiring species of disconnected low-stakes tasks with no direction or vision. I felt completely abandoned by management here as well as voiceless and disempowered. I was also incredibly underpaid for my role, and told that this was essentially "my problem" for being based in the US as opposed to Canada. This company is 100% style over substance, trading in bargain basement upper management that has no idea what it's doing and has created a directionless mess at all levels below. Gives lip service to diversity and inclusion, when everything is a front for a company that clearly doesn't actually care about its employees, no matter who they are. Can't wait to leave this place, and never look back.

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Lightspeed Response
3y
Hi, Thanks for taking the time to provide your review, it is appreciated. We're happy that you've been able to utilize our flexible paid time off market-leading benefits. I am sorry that your onboarding into Lightspeed post-acquisition didn't meet the service expectation that we pride ourselves on. We are experiencing some "high growth" growing pains however we are committed to resolving this quickly. In order to continually improve we'd love to connect with you, especially if you have further feedback--to start a conversation we encourage you to reach out to your People Business Partner. Thank you for helping us ignite businesses everywhere. Best, Rani Hammond, Chief People & Culture Officer
1.0
Jan 24, 2022

Stay away - toxic environment

Recommend
CEO approval
Business Outlook

Pros

They offer good compensation package and RSU to keep you there

Cons

This company is not a safe space for women at any level. There's no women or anyone representing any sort of diverse background in the product & tech leadership group for North America and Europe. Keep in mind that it represents a group of 70-80 people who happen to be all white males. Even the VPs have admitted it's an issue in front of everyone at town hall meetings... but yet they are not doing anything to fix the situation. They keep on promoting their friends that happen to look just like them, there's no career growth possibilities for anyone who's not part of their boys club. I haven't spoken to one person in my dev team that seems to be happy at their job lately, some had more than 3 different managers in less than 6 months, and it has been like that for quite a long time. There's a constant change of leadership and vision every quarter. It's mentally exhausting. If tons of people haven't left yet it's simply because they are resting and vesting...

1.0
Apr 21, 2019
Recommend
CEO approval
Business Outlook

Pros

nice office catered lunches, 5 to 7s lots of leads coming in

Cons

Lots of fake. This company definitely has AI in its future - especially the hipsters in HR Dax and his associates have entrusted with hiring. The tools who work in HR are a complete and utter joke. Can't wait for AI to replace all of your jobs

Viewing 52 - 54 of 1,070 Reviews

Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.