Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 135 reviews)); "Lots of genuinely great people" ((in 116 reviews)); "The culture was great" ((in 105 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "Great office" ((in 36 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 54 reviews)); "Salaries are low and comp plan is very confusing." ((in 35 reviews)); "People leaving and layoffs are common." ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,075 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Feb 27, 2023

its good!

Support technician

Recommend

CEO approval

Business Outlook

Pros

office space is beautiful and well served

Cons

pay is ok, not great but ok.

Lightspeed Response

3y

Hi, thanks for your review here on Glassdoor--your feedback is appreciated!

4.0

Feb 27, 2023

Good company

Quality team lead

Recommend

CEO approval

Business Outlook

Pros

Work life balance, good pay

Cons

major layoffs, no direction from upper management

Lightspeed Response

3y

Hi there, Thanks for taking the time to review and for all of your contributions to Lightspeed while you were with the company.

1.0

Feb 24, 2023

Many great people to work with- horrible CEO strategies

Human resources

Recommend

CEO approval

Business Outlook

Pros

Good benefits Nice people to work with Potential for growth

Cons

The current CEO (JP) is dictating his decisions to the whole company without considering employees needs or requests! He always talks about data driven decision making but he doesn't care about data at all! They are making all employees to go to the office although more than 70 % of employees have said they don't see values in going into the office! He always talks and acts like a sales person working in a local small start up while Lightspeed is now an international medium sized company! The whole company culture is changing (not in a good way) since JP has become the CEO! The organization is also changing all the time in a way that projects keep changing all the time and you don't get to finish a project!

Lightspeed Response

3y

Hi, thank you for your contributions to Lightspeed when you were with the company! We have a confidential email address where we’d welcome discussing your points further: people@lightspeedhq.com if you can write to us there. Like many companies, Lightspeed has a return to office program. We’ve baked in a lot of flexibility into our model and are listening to every individual’s situation to make it work for them. Thank you for taking the time to review.

Viewing 535 - 537 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

its good!

Good company

Many great people to work with- horrible CEO strategies

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Jobs at Lightspeed