Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Apr 4, 2023

Solid Pay but chaotic company

Recommend
CEO approval
Business Outlook

Pros

- Solid Pay - nice team - good product

Cons

- broken structures - too much admin burden - messy onboarding and customer support

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Lightspeed Response
3y
Hi there, thank you for taking the time to review here at Glassdoor. We're happy to hear you're enjoying your team and the products - we're aiming for a world-class employee experience. If you have specific feedback around your concerns we'd strongly encourage you to share ideas or feedback with your manager. We take our onboarding and customer support very seriously and welcome ideas and discussion. Thanks for all of the contributions you've made so far in your 3+ years at Lightspeed.
3.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

- Coworkers - Culture - Remote - Flexible to some degree

Cons

- Working hours 9-6 - ("un")limited paid time off - Base salary - Work-life balance

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Lightspeed Response
3y
Hi there, thank you for leaving a review here on Glassdoor. We're glad you enjoyed the culture and flexibility we offer—we do encourage a healthy work-life balance and to leverage our paid time off policy. Wishing you all the best with your next endeavours and thank you for your contributions to Lightspeed while you were with us.
2.0
Apr 3, 2023

True lack of people-centricity

Recommend
CEO approval
Business Outlook

Pros

Coworkers are great. Perfect example of bonding through adversity. Decent and adaptable product for SMEs.

Cons

A hostile leadership takeover/overhaul of HR occurred last year around May. Along with the loss of our fantastic ‘People’ people leaders went the positive work environment. One thing is posted on social media while another is actually followed internally.

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Lightspeed Response
3y
Hi, thank you for your review here on Glassdoor. It's great to see you enjoyed your coworkers and our products. We have a confidential email address where we’d welcome discussing your points further: people@lightspeedhq.com if you wish to write to us there. Thank you for your contributions and positive energy while you were with Lightspeed! Wishing you all the best.
Viewing 508 - 510 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.