Lightspeed reviews

3.5

61% would recommend to a friend

(1,070 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity w/in the company

Cons

Leadership was a mess- no clear plans by department and definitely no resources to fulfill unrealistic expectations. Not a safe space to verbalize concerns- there was a culture of retaliation if you didn't support every decision, not a safe space to ask questions. Leadership is out of touch with reality.

5.0
Feb 7, 2018
Recommend
CEO approval
Business Outlook

Pros

-Culture: People kick butt without thinking they're the sh*t. Rather than tolerate diversity, the company actually celebrates differences. They cherish everyone's special brand of craziness. -Empowerment: I really feel empowered to do my job. I know my boss trusts me to do the best thing for the company, pushes me to make decisions, and expects me to be the expert. -Results: We have raised a ton of money for a reason. The business is doing super well, and it's fun to be part of Montreal's best company (even the mayor agrees!). -Fun: After the hard work, and really long hours, Lightspeeders always find a way to have fun.

Cons

Of course there are things that aren't perfect 1) Hours are long. This isn't a place you leave at 5pm everyday. I've never been told to stay late, but the flip side of being empowered is being accountable. So I know that if I don't get my work done, others will be impacted. It's a lot sometimes. 2) Growing pains. Since I started a few years ago, the company has grown a ton. This growth is a ton of fun, but it's not easy. The hardest part is getting used to constant change (role, colleagues, and systems change a lot). Those that wouldn't like that won't like lightspeed.

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Lightspeed Response
8y
Thanks for taking the time to leave a review. Culture is so important to us, and we're so happy that you think it kicks butt! We all actively contribute to an open and supportive environment where quality and results share the spotlight. As you mentioned, we're not perfect, and we're very transparent about the challenges we face. The more we can uncover, the more we can have an impact on changing things for the better. Thanks again!
3.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Lightspeed was a really fun company to work at. Very modern, always up-to-date using the latest technologies. Needed a paid license for some proprietary IDE? You got it! Don't need a license? Well they'll give you one anyway. As a developer, it's paradise because your manager is probably a cool guy and you have every tool you could possibly want at your disposal. They also pro-actively look at improving their process, which no company I've worked at has ever done (despite talking about it frequently). The kitchen is stuffed with food, the building is quite chic (though it's annoying to have music playing all day while you're trying to work). There are many smart people at the company, so there's always an opportunity to learn, and the company does many lunch-and-learns (though their usefulness is subjective). The gender balance was quite good for developers, which is a rarity in most companies (not 50-50, but good). Dax is a friendly and approachable CEO, and knows how to treat his employees (with regards to the parties he throws).

Cons

The focus of the company seems to change every other week. It seems like we learn a new buzzword they're trying to sell every company meeting. The HR department is sort of... non-existent. They're all really nice people, but they have no real power to do anything or help. The benefits are average to below-average. The bare minimum for vacation is provided (2 weeks if I recall correctly), but the salary was competitive. The company as a whole is very clique-ish. Among development groups, each individual project is ultra-defensive on its role within the company, probably to justify their existence, but it's just frustrating to see a company with so many products and yet no one is working together. Maybe this has improved since I left, I don't know. Work/life balance ranged from decent to terrible. Some weeks I was working upwards of 60+ hours, but making no real progress toward any end goal. In many cases, the end goal was a moving target that was barely defined beyond a few words (like, "it should work"). The reason I left, however, is as follows: it looks like the majority of the development leads across projects suffer from god complexes. In my team in particular, I got to watch a developer with ~10 years of experience be treated like he could barely spell due to a flaw in a design he had come up with (for a truly non-critical component of the product). I've seen guys with ~5 years experience be referred to as junior engineers. There's no trust whatsoever among leads to allow their developers to do things by themselves. My team was so horribly broken that nobody (except the lead) had any confidence in their own work. I moved to another team, and it was the same issue: everyone (except the lead) was essentially broken, second-guessing their own work. I'd sit in design meetings with colleagues where we'd bounce ideas around, help flesh out ideas, then watch them crumble during reviews with the lead because they seemed to lose their ability to communicate (literally, there was something psychologically wrong with the situation). The development course of the products is so closed-minded, decided unilaterally by one person with little regard for feedback from their engineers. Unless you're a code monkey, this is so annoyingly frustrating.

Viewing 40 - 42 of 1,070 Reviews

Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.