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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,075 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Jan 18, 2024

      Great comany culture

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone I work with is supportive and encourage me to do my best

      Cons

      Due to the lay-offs, I believe I am not capable of doing great work due to the extra tasks I now need to focus on

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the impact you are making so far. It's great to hear that you feel supported and encouraged to do your best. Your feedback regarding the impact of the layoffs is concerning, and we would encourage you to speak to your leader about this or reach out to your People Business Partner.
      2.0
      Jan 11, 2024

      Failure of leadership - unclear dismissal

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team is filled with energetic and hard working people making work much more enjoyable than it should be. The office is the nicest place I have been.

      Cons

      Leadership fails to recognize when its managers and decision makers are sabotaging people on their own teams. They celebrate metrics inconsistently and favoritism seems to be the name of the game. The lack of performance reviews and the broken telephone when feedback is provided by frontline workers leads to harmful reputations. Layoffs are made without clear explanation as to why certain more senior employees get cut instead of more junior ones

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the impact you made during your 4 years at Lightspeed. We agree with your feedback regarding our people - we have some fantastic hardworking folks at Lightspeed! Your feedback regarding leadership is concerning. If you are comfortable, we encourage you to reach out to our confidential email, people@lightspeedhq.com - this will help us to understand your feedback and take steps to improve our employees' experience at Lightspeed.
      3.0
      Jan 11, 2024

      Not bad, not great

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good office, free food and coffee. Management is good, favouritism is pretty severe throughout the company.

      Cons

      Targets have significantly increased across the board

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the impact you are making so far. It's great to hear that you like the office and the benefits we have to offer in Montreal, it truly is a fantastic space and has fantastic food and coffee on offer. Your feedback regarding favoritism is concerning, if you are comfortable, we encourage you to reach out to our confidential email, people@lightspeedhq.com to book time for a conversation or speak with your People Business Partner about this.
      Viewing 385 - 387 of 1,075 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.