Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 131 reviews)); "Great people to work with" ((in 113 reviews)); "The culture was great" ((in 97 reviews)); "My team was great." ((in 44 reviews)); "Great work / life balance" ((in 37 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 52 reviews)); "Salaries are low and comp plan is very confusing." ((in 39 reviews)); "Layoffs happen often so the vibes are low right now honestly" ((in 27 reviews)); "But I know some people that does not have good manager." ((in 22 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Jan 24, 2024

Comfortable employment

Sales engineer team lead

Recommend

CEO approval

Business Outlook

Pros

Good culture, and work life balance. The people who I work with directly are great.

Cons

The company has misaligned priorities, constantly changing org structure. It also places emphasis on shareholder interest, whilst neglecting the integrity of it's product and well being of it's customers.

Lightspeed Response

1y

Hi, thanks for your review. This is not the experience we want for our employees. It’s great to hear you’re enjoying the culture, people and work life balance but would encourage you to reach out to your manager or People Business Partner to talk about the perspective you raise here. Hope to hear from you soon and alleviate your concerns.

5.0

Jan 23, 2024

Work Environment

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Amazing work environment and the team is great to work along

Cons

No real cons at this moment

Lightspeed Response

2y

Hi, thanks for your review and for the impacting you are making so far at Lightspeed. It's fantastic to hear that you are enjoying the work environment - we strive to provide our employees with fantastic office spaces. We hope that you continue to enjoy your time at Lightspeed!

1.0

Jan 21, 2024

Job changed as soon as I was hired

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Free coffee Paid metro pass $500 health benefit per year dental

Cons

Job changed as soon as I was hired into a different role Nobody knows what is going on Tech support people don’t know how to fix any customers issue it’s like they get no training on the software

Lightspeed Response

2y

Hi, thanks for your review, we agree with your feedback regarding our benefits - we have some fantastic benefits at Lightspeed. Your feedback regarding your role is concerning, we would encourage you to speak to your leader about this or reach out to your People Business Partner.

Viewing 382 - 384 of 1,075 Reviews

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Senior Product Designer POS Hospitality (all genders)

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Social Media Content Creator (German speaking)

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Support Specialist, German speaking

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Comfortable employment

Work Environment

Job changed as soon as I was hired

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Jobs at Lightspeed