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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,073 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Apr 2, 2024

      Prioritize internal candidates.

      Payment applications specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely team members and some amazing team leads. Fully covered health insurance, unlimited PTO, and remote opportunities.

      Cons

      Lots of changes for such an organization, and it appears they grew faster than their processes. They have shown to favor external hires over internal candidates even when the internal candidate can get the job done faster. Not too competitive in base salary for some roles.

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the impact you are making at Lightspeed. It's great to hear that you had a positive experience with your team and your leads and enjoy the great benefits Lightspeed has to offer. Thank you for raising your concerns around hiring external candidates over internal candidates—we will look into this as this is not the experience we want for our employees at Lightspeed. If you are open to it we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com to give us specific feedback.
      5.0
      Apr 1, 2024

      Great place to work

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of exciting things happening across all functions.

      Cons

      The company is very large and there have been many acquisitions so it can feel a big disjointed at times.

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review. It’s great to hear your feedback—and we agree, there are a lot of exciting things happening across the business. We acknowledge that there were quite a few acquisitions in the past 3-4 years and we’ve come a long way with integrating these, but acknowledge there is still some work to be done. Thank you for the impact you made during your time at Lightspeed and wishing you the best with your next opportunity.
      4.0
      Mar 28, 2024

      Good

      Tech support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Company Culture: The company fosters a positive and inclusive work environment where employees feel valued and supported. Opportunities for Growth: There are ample opportunities for professional development and advancement within the company, with clear paths for career progression.

      Cons

      Limited Transparency: There may be limited transparency regarding company policies, procedures, or future plans, leading to uncertainty among employees. Limited Employee Recognition: The company may not have robust employee recognition programs in place, leading to a lack of appreciation or motivation among employees.

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the impact you made during your time at Lightspeed. It's great to hear that you experienced a positive and inclusive work environment—this is core to our DNA at Lightspeed and it's great to hear this being felt across the company. Thank you for raising your concerns around the transparency of company policies and procedures as well as recognition. We want to ensure our employees have an outstanding employee and we’ll take on board your feedback. Thanks again and wishing you the best with your next chapter.
      Viewing 352 - 354 of 1,073 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.