Lightspeed reviews

3.5

61% would recommend to a friend

(1,070 total reviews)
avatar

Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 4, 2018

nothing changes. lies and fake posts on glassdoor. time to go

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

so much potential. so many nice people. still benefitting from great things people did even though most are now gone. hr doing their best in bad situation.

Cons

there's only so much lying and misleading engineers can take before we give just up. seeing the cto and management pretend to be employees and post their own reviews on glassdoor got me angry and made me write this. cto reply to recent post is inaccurate. nothing transforming except people leaving. cto and execs not listening. sad.

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Lightspeed Response
8y
Hi there, Dax here. Please come see me or reach out. Our culture is deeply important to me and I would really like to understand your experience in greater detail. What you’ve shared is not matching up with the messages I’m receiving in roundtables and skip meetings, and I really want to understand your perspective. Happy to meet off-site or in another confidential forum so we can speak in-depth. Thanks.
1.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Free snacks (granola bars, crackers, nuts), daily fresh fruit, monthly desserts . Dax the CEO is a geniune leader. When he speaks, you'll feel motivated and energized.

Cons

Beware, the company culture is fake. They will lure you in with their free food, perks and smiling faces. They will tell you how amazing it it to work in a castle. Once you start working you'll quickly realize that its all a big show. The leadership team is inexperienced and are extremely poor at managing people. Unrealistic expectations, lots of pressure and long hours. Instead of motivating you, they will threaten you. Stay away.

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Lightspeed Response
6y
We’re so sorry there are aspects of your experience here that aren’t feeling positive - we’re always here to listen, so if you’re comfortable, please reach out to your HR person and we’d be happy to spend some time together to understand your feedback.
1.0
May 29, 2017

Pretty on the outside, rotten on the inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At first it all looks impressive: a cool building, tons of snacks, and lots of busy people in Lightspeed t-shirts zipping around at high speed. It all looks so shiny and purposeful. And there are lots of presentations about how special and unique Lightspeed is, to rally the troops. But, as a previous reviewer commented, "it's all smoke and mirrors". Very soon you'll realize that the Lightspeed formula is to hire you young, underpay you, and then replace you when you burn out or can't reach unrealistic sales targets, or simply get tired of working a lot of unpaid hours. But hey, you get t-shirts and free beer every Friday. This is no place to build a career, as advancement is only for the inner circle, and the politics and cronyism are fierce. There are some amazingly dedicated and kind people at Lightspeed - many are in Support - and they're undervalued. Lightspeed is a sales company. The products have many flaws and aren't robust, and the focus is on short-term planning for more features, more sales offices, and more sales. Although there is free food and booze, and bus passes, the pay is low, there's no RRSP, or bonuses. It's all based on you being out the door in a few months anyway, so no investment in employee engagement or retention, or career development. There are huge parties dedicated to drinking. Actions speak louder than words, and that sums up the Lightspeed ethos.

Cons

* sweatshop, revolving door treatment of employees * unrealistic work hours and sales targets

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Lightspeed Response
8y
Thank you for sharing and I’m sorry to hear that your experience at Lightspeed didn’t match what we intend for our employees. The happiness of our employees is our priority and we’d like to ensure that we address complaints that we hear. We are a growing organization and we are always looking at new ways to support employee growth internally. We are implementing further training opportunities for new leaders, as well as career development for those who seek it. We’re always looking for ways that we can enhance employee benefits and we don’t consider pay as a silo, but rather as a larger part of a general compensation plan. As our company evolves, so does our culture. We have built a new social committee that will be responsible for organizing company-wide and department-wide events meant for people with different tastes. Thank you for the feedback, your input is valuable.
Viewing 31 - 33 of 1,070 Reviews

Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.