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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,075 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      4.0
      Jun 13, 2022

      Fast paced

      Implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots to learn and a great team to collaborate

      Cons

      Low pay for implementation consultants

      avatar
      Lightspeed Response
      4y
      Hi, We're excited to hear your feedback-thank you for taking the time to review here on Glassdoor. We're striving for a high-performing, world-class work culture and it's great to hear that you're finding the teamwork positive and the learning opportunities are there for you. We encourage you to have a conversation with your Manager regarding your compensation or if you prefer your People Business Partner. We strive for a competitive compensation and benefits in all the markets we operate. Thank you for igniting businesses everywhere. Best, Rani Hammond, Chief People and Culture Officer
      3.0
      Apr 5, 2022

      High turnover

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Company events Nice office

      Cons

      Employees are just numbers Lack of development Low salaries

      avatar
      Lightspeed Response
      4y
      Many thanks for sharing your feedback through this review. While we have been working hard on career development programs for all employees and igniting each employee's growth through a number of frameworks to support employees it's clear that this didn't feel accessible to you. Your feedback is really appreciated as we constantly strive to improve on what's working and focus more strongly on areas that are lacking.
      2.0
      Mar 19, 2022

      Poor work-life balance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Uses Apple technology instead of PC

      Cons

      Time off is at the mercy of your manager, if your manager does not believe in time off or mental health it is hard to get a break. Burnout culture is a real issue here. Management expects you to work overtime everyday even if you do not make overtime not will they give you the time back by letting you go early. There is also an expectation that you will use email and messaging in your personal phone so your manager can access you whenever they wish. Pay is not competitive and they use stocks to say they pay competitively as "total compensation" when in reality it is how they under pay salaries. Constant revolving door, no respect for employees. Very much a "we can replace them" attitude. No training or development by leaders.

      avatar
      Lightspeed Response
      4y
      Hi - thank you for taking the time to write this review. We implemented health apps to give employees access 24/7 to professional coaching / mental health support, but we appreciate your points raised here about your particular experience and will take the feedback onboard.
      Viewing 304 - 306 of 1,075 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.